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Noon.com zajmuje pozycję 1 z 18 najlepszych firm w Zakupy i moda na RealReviews.io

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Podsumowanie

Noon.com ma 1.4 - ocenę gwiazdkową z 62 opinii, wskazując na niski poziom satysfakcji klientów!

  • 5 gwiazdek

    5%

    2 opinie

    2 opinie

  • 4 gwiazdek

    3%

    2 opinie

    2 opinie

  • 3 gwiazdek

    1%

    1 opinie

    1 opinie

  • 2 gwiazdek

    17%

    11 opinie

    11 opinie

  • 1 gwiazdek

    74%

    46 opinie

    46 opinie

  • Opinie z innych krajów:

  • Z

    Zahra N.

    1 opinie

    Saudi Arabia

    I'm really happy and very amazed by the noon minutes.

    I'm really happy and very amazed by the noon minutes. it's a cool idea and super helpful for women mostly. Wish you all the best noon Also your riders are making big eforts. Big respect to noon riders too.

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  • M

    Malti

    1 opinie

    The delivery service is really quick and always on time

    The delivery service is really quick and always on time. The products are high quality and priced reasonably. They did a great job!

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  • A

    Anonymous

    1 opinie

    I jus shopd on noonn had

    I jus shopd on noonn had a pretty gud experience. The websit was alrite to navigate n had a lot of products to choose frm. The prices were gud too. I evn got a 15% off coupon code. But the delivery service was great, my order came quick n in perfct condition. I also likd their return n refund policy it was easy. Overall, I would recommend noon.com for anyone lookin for a convenient n reliable online shopping experience.

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  • R

    Ray

    1 opinie

    This company is good, but

    This company is good, but I had a problem. I bought a new Galaxy S21 but the cable didn't work. After changing it, it was fine, but not amazing.

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  • S

    Samar Boss

    1 opinie

    Saudi Arabia

    After having positive experiences with genuine products online

    After having positive experiences with genuine products online, I started relying on them. But recently, I bought two phones on sale that turned out to be either refurbished or open box, with swapped original items, and there was no mention that they were refurbished or renewed. Noon should take action against the seller who sold these misleading products.

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  • S

    Saber

    1 opinie

    Yur th worst app I've evr seen.

    Yur th worst app I've evr seen. U guys r th worst ppl I've evr bought from online. Ur communication skill is garbaj, ur drivers r garbaj, unfortunatly, n u guys r vry untruthful ppl. Vry, vry disapointed. I bought smthng from u online, wich turn out 2 b fake n difrnt 2 th pics I bought, n u've bin dragging me on 4 nearly a month, going n coming, going n coming, n when I opend th package, it waz garbaj. So now he's asking me 2 repack it n snd it back, n th driver iz a vry rude, unfortunatly. I'm vry disapointed, but not surprisd, knowing it's noon. Uttrly disgusting n not recomndd 2 anybody.

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  • Y

    Yogita Nair

    1 opinie

    United Arab Emirates

    I thought I'd give this

    I thought I'd give this subscription thing a try because who doesn’t like the idea of free delivery, right? But then I found out there's a catch—you gotta spend at least 30 AED to even qualify for this so-called "free" delivery. And if that wasn't enough, there’s still a service fee on top. Plus, I noticed the menu prices are actually higher than what the restaurant itself charges. It feels like I’m paying more for less, honestly. They make it sound like such a good deal, but it’s just not. If you ask me, it's really misleading. Not what I was expecting at all.

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  • A

    Anonymous

    1 opinie

    This company feels shady, not reliable

    This company feels shady, not reliable, and doesn't fix issues when you bring them up. They won't give your money back if you cancel something, instead they push you to spend it on other stuff. My cash wasn't given back, and someone used my iTunes card without permission. They couldn't figure out who did it. Dealing with them is super frustrating. Their responses are just canned, without real investigation.

    0 komentarze

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  • A

    Anonymous

    1 opinie

    I got my order recently.

    I got my order recently. When I opened the box, there was only the phone and charger. No cover, no screen protector, no SIM ejector, no hands-free. I contacted Noon, but they didn't understand me. Noon's agents are too much liars. They offered me 25Aed for all missing items, which isn't good. Why do you do like that? Very bad. I'm very disapointed.

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  • M

    MaYur

    1 opinie

    I gave them the correct address

    I gave them the correct address, but the delivery guy went to the wrong place that I never mentioned. I had to cancel my order. The delivery person was from Pakistan and was rude, using inappropriate language. I felt very disappointed. Even though I canceled the order, it's still showing as being processed. I'm really unhappy about this.

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  • R

    RabiaIqbal

    1 opinie

    90% times I enjoy Noon services

    90% times I enjoy Noon services, but this time it's very disappointing to see a delayed delivery message and a delay of 24 to 48 hours during holidays when it's understood that most people need to travel. And if you complain, it takes two days to fix, so what's the point in fixing then...

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  • A

    Anonymous

    1 opinie

    Awful delivery service!

    The delivery guy called once but didn't answer. Then he called again with a missed call, just for show. No follow-up from customer service. Even after informing them I'm traveling tomorrow, I still didn't get the product. Disappointed with the delivery and won't order from noon.com again.

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  • m

    mohamed

    1 opinie

    This company's attitude is utterly disrespectful.

    This company's attitude is utterly disrespectful. They seem uninterested in fixing issues. You either accept their shady actions or they ignore you completely. They reply here on Trustpilot but don't do much else. Their online shopping customer service is the absolute worst.

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  • B

    Ben Cruz

    1 opinie

    Saudi Arabia

    Not good.

    Placed my order at 12:20 pm and been waiting for 3 hours now, nothing arived. Spoke to the driver who only said he's busy with many orders. Reached out to the restaurant, and they said the food is still there, been sitting for hours. Noon Food, I want my money back.

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  • K

    Kons

    1 opinie

    So bad and fake and worse customer service

    So bad and fake and worse customer service they will get your money from appliance and you will never get exchange or return and will take 1 month to wasting your time Don’t buy from them there the worse

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  • M

    Marwa

    1 opinie

    United States

    I had a bad experiance with noonfood on the app.

    I had a bad experiance with noonfood on the app. I ordered food and canceled quickly, but I didn't get my money or food back. I wouldn't suggest using it.

    0 komentarze

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  • N

    Noel ‘S

    1 opinie

    I'm all hyped up for an express

    I'm all hyped up for an express delivery of my shiny new washing machine, right? Got a message saying it's coming on December 6th. Cool, cool. But hold up, 4 pm rolls around, and no washing machine in sight. Call up customer service, and they hit me with a "shipment's not today" bomb. What in the world, right? From 4 pm to 11 pm, I'm stuck on the phone, and all I get is a whole lot of "SORRY." They promise a supervisor call-back, and guess what? Midnight strikes, and still no call. They tell me they're in a "meeting" at 10:30 pm. Midnight meetings? Seriously? Worst customer service vibes, and they're just pros at raising complaints and telling me to chill for 48 hours. Hey, how about updating that website of yours with accurate delivery info? If you can't swing the service on time, just don't tease us with it. Simple, right?

    0 komentarze

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  • D

    Dm

    1 opinie

    🚨WARNING: Noon Scammers! 🚨 I

    🚨WARNING: Noon Scammers! 🚨 I want to warn everyone about a terrible experience I had with Noon. I ordered a MacBook on September 27th, and when it arrived, it was clearly used—two sticker marks and a screen that turns purple when off. Noon refused my return request after just 2-3 days and sent the broken laptop back to me. I’ve tried resolving this with their customer service countless times, through calls and complaints, but they’ve ignored me and refused to take responsibility. This is blatant fraud, and Noon is clearly disrespecting the laws and traditions of the UAE. I've even filed a police criminal case against Noon and plan to take them to court. Everyone, please be cautious and spread the word about Noon’s unethical practices. Fraud has no place here, and I am committed to ensuring justice is served.

    0 komentarze

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  • K

    Karla O

    1 opinie

    Oh, what a headache! Ordered

    Oh, what a headache! Ordered a washing machine on Nov 27, and it was supposed to be delivered by the 29th. But guess what? It's MIA. Seller claims they handed it over to Noon on the 27th, but when I called Customer Care, it's like they're playing hide and seek with my washing machine. No idea where it is! Customer care? They're as clueless as I am. Can't track the shipment, can't contact the courier team – basically, they're giving me the runaround. Raised a complaint and requested a call back, but it's like my pleas are falling on deaf ears. Seven calls yesterday, and all I got was the same "wait and see" response. Worst customer care experience ever. If anyone can expedite this delivery mess and get my washing machine here pronto, that would be awesome!

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  • A

    Anonymous

    1 opinie

    Subject: Item ID NAEG60056485346-1.

    Subject: Item ID NAEG60056485346-1. Unjust Warranty Rejection by Seller on Noon (Seller name: C K R Electronics) I recently bought a phone from this seller on Noon and I’m very unhappy with how they managed my warranty request. After just a few weeks of gentle use, the phone, which is meant to be waterproof, stopped working. But when I asked for warranty service, the seller refused, claiming the phone had water damage. This is both annoying and unjust, as the phone has been hardly used and never exposed to water. Also, the phone is advertised as waterproof, so this denial seems unfair. I hope Noon will make sure sellers stick to the warranties they offer and treat customers properly. I look forward to a quick resolution.

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  • D

    Dirk G

    1 opinie

    it was supposed to have this

    it was supposed to have this Noon warranty thing, but then all of a sudden, they changed their policy! Can you believe it? They're making me take the fan myself to the service center to get it fixed. Like, what the heck? Before, they used to come pick it up, but now it's all on me. And they don't even care about their customers, man. They're just focused on making money. And get this, every time I call customer service to complain, I gotta say the same dang thing over and over again. And they promise someone will call me in 48 hours, but even when they do, it's just the same old story. I ain't ever buying from Noon again. They don't sell good stuff anyways. My fan's been fixed like three times and it's still messed up.

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  • A

    Alay Patel

    1 opinie

    I am extremely dissatisfied

    I am extremely dissatisfied with Noon's service; I wouldn't even give them one star. I ordered a perfume for same-day delivery on 27th Dec, but faced a bizarre situation. The delivery guy claimed my location was 3 hours away, even though my colleagues in Sonapur, Dubai receive their orders promptly. After a confusing conversation, he revealed he was on a bicycle, not walking. Despite sending my location multiple times, I'm still awaiting my partially paid order. Customer service hasn't provided any solutions, and I doubt I'll receive my item before my 29th Dec evening flight. This will be my last time shopping with Noon. The app needs an upgrade to fix map bugs and address locator issues.

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  • A

    Alessandra A

    1 opinie

    United Kingdom

    I tried to buy some

    I tried to buy some new dining chairs, and it turned into a bit of a disaster. I paid a decent amount, even got a discount, and was told they'd arrive by December 4 at the latest. But come December 4, no tracking info, nothing. Customer service was like solving a mystery. Eventually, they admitted there was a delay and said they'd update me. Two days later, I check again, and my order's been cancelled. They claimed I cancelled it, which was ridiculous. After some back and forth, they admitted there was some delivery issue. I’ve been waiting weeks, and now I’m just sitting here, no chairs, and no clear idea when I’ll see my refund. Makes you wonder how they’re still in business.

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  • s

    siva ranjani

    1 opinie

    I bought a Samsung Galaxy

    I bought a Samsung Galaxy S24 Ultra from Noon for 3175 AED, but it turned out to be faulty. Returned it, but they sent me the same phone back! Didn't even open it, just returned it again. Been chasing their customer service for five months now (Ref no. 6599182). Every time, same story—no proper answers, calls dropped halfway. Now they're telling me the return period is over and I can't get my money back. Seriously? This is beyond frustrating. Got all the emails and call logs to prove it. Each call took 30 minutes but still no resolution. Noon’s customer service is a nightmare. Won't be buying from them again. Just want my money back!

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  • M

    Mariam Alhosani

    1 opinie

    United Arab Emirates

    I ordered something from Noon,

    I ordered something from Noon, and there was a payment issue. They said they'd refund me, but it's been over a month, and still nada. I've reached out to their customer service a bunch of times, hoping for some resolution, but it's just the same old story of delays. Honestly, it's exhausting to keep following up when they don't seem to be making any effort. My confidence in their service has pretty much vanished at this point. It's like they just don't care about fixing things for their customers. If you're thinking of shopping with them, just be aware that their customer service might not have your back when things go sideways.

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  • D

    Dheeraj Chopra

    1 opinie

    United Arab Emirates

    It's so frustrating

    I bought this new gadget, expecting everything to be smooth. But when I reached out for help, it was like talking to a wall. It's frustrating when you have to explain the same issue to five different people over ten days. The communication between their teams seems nonexistent. They wanted me to take a picture to prove the problem, but how do you photograph an experience? It’s not like there’s a crack or anything. Just something you feel isn't right. Their return policy is a joke; once they sell you the product, you’re on your own. It's disappointing to see such a lack of support and empathy from a brand I thought I could trust.

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  • A

    Aziiz Alain

    1 opinie

    I bought this LG OLED

    I bought this LG OLED TV on October 1st, and it never turned on. After many tries, I finally got the warranty claim approved by LG on October 19th. On October 22nd, I sent the approval report to Noon, but they still haven't given me a replacement. Every time I call, they say they're "checking approval with LG," even though it's already approved. It feels like they're just giving me the runaround. I'm really frustrated and disappointed. I just want my replacement TV or at least some honest communication. Think twice before trusting Noon with your money—they seem more interested in stalling than actually helping.

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  • V

    Vinothkumar G

    1 opinie

    Went to a Raiders game,

    Went to a Raiders game, and while the team spirit was through the roof, something felt off. It's not the players—they're giving their all. But the management? Not so much. Feels like they’re not backing up the team as they should. You can see it in how the players interact, sometimes looking a bit lost or frustrated. A little more support from the top could really boost everyone's morale and performance. Just some timely feedback and listening to concerns might make a huge difference. Still love the Raiders, but I wish the management would step up their game. Small changes could make a big impact.

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  • F

    Farhan Faiz

    1 opinie

    Man, I gotta share my

    Man, I gotta share my experience. Bought a scooter from this site, and it was a total mess. They don't even have their own service center! Had to go to some random local market to fix it. I mean, if I buy something from them, shouldn’t I get proper support? Turns out, there's no warranty on the scooter. How is that even possible for an electronic item? Used it for just 5 months and it’s already broken. Seriously, for something worth $1200, you’d expect better. I’m never buying anything from them again and would definitely not recommend it to anyone. Worst online shopping experience ever.

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  • A

    Ali Sobeih

    1 opinie

    Man, let me tell you

    Man, let me tell you about my experience with Noon. I ordered a PS5, right? They delivered an old version on August 20, 2024. When I tried to return it, they flat-out refused. No return policy, no management to talk to—just a call center that sends you in circles. Emails? Useless. Google reviews? Waste of time. They don't care about customers, just your money. Seriously, if you want to avoid headaches, stick with Amazon. At least they respect return policies and consumer rights. Noon is a nightmare if you ever need a refund or warranty. Save yourself the hassle and shop elsewhere.

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Ocena na innych stronach

  • Trustpilot

    1.3

  • Sitejabber

    1.1

Informacje o firmie

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Noon.com zajmuje pozycję 1 z 18 najlepszych firm w Zakupy i moda na RealReviews.io

O Noon.com

Noon, established in 2016 by PIF and Mohamed Alabbar, is a leading e-commerce platform valued at $1 billion. Renowned for its customer-centered approach, Noon offers an extensive range of products across categories. With flexible payment plans and regular sales, Noon aims to enhance the online shopping experience, catering to the needs of customers in the UAE and beyond.

Key Details about Noon.com:

  • Location: Noon.com is headquartered in Riyadh, Saudi Arabia.
  • Founders: Noon.com was co-founded by PIF (Public Investment Fund) and Mohamed Alabbar.
  • Foundation Date: Noon.com was founded in 2016.
  • Translation language