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Noon.com zajmuje pozycję 1 z 18 najlepszych firm w Zakupy i moda na RealReviews.io

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Podsumowanie

Noon.com ma 1.4 - ocenę gwiazdkową z 62 opinii, wskazując na niski poziom satysfakcji klientów!

  • 5 gwiazdek

    5%

    2 opinie

    2 opinie

  • 4 gwiazdek

    3%

    2 opinie

    2 opinie

  • 3 gwiazdek

    1%

    1 opinie

    1 opinie

  • 2 gwiazdek

    17%

    11 opinie

    11 opinie

  • 1 gwiazdek

    74%

    46 opinie

    46 opinie

  • Opinie z innych krajów:

  • M

    Mumtaz

    1 opinie

    United Arab Emirates

    I ordered something from Noon,

    I ordered something from Noon, and honestly, things just didn't go well. I decided to cancel the order, so I was surprised to see a charge. Why should I pay for something I didn’t even get? This isn't the first time Noon has let me down. Last time, they delivered the wrong item, and no matter how often I called, nobody picked up or called back. It's frustrating when you don’t get the help you need. If I didn’t receive the delivery, they shouldn’t take my money. Noon really needs to step up their game and sort out these issues. Just hoping for better service next time.

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  • M

    Med Nabyl

    1 opinie

    I got a phone from

    I got a phone from Noon a few months ago, and it was working fine until the screen started acting up. After just four months, the screen completely died. I reached out to their customer service for a warranty claim, and they took my phone for repairs. When I got it back, not only was the screen still not fixed, but the back was cracked too! Tried to get some help, but nobody seemed to care or take responsibility. Honestly, their products are poor quality, and their service is even worse. It's like they don't care about their customers at all.

    0 komentarze

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  • Y

    Yash Sahani

    1 opinie

    Saudi Arabia

    This is one of the worst experiences I had with any customer service.

    This is one of the worst experiences I had with any customer service. They say delivery is in 15 minutes but give no proper help or check the quality. Today's order came with a bruised apple, and the last one had banana chips that smelled bad when opened today. When I complained, I got only a standard reply: “Our relevant team will get back to you.” For a small fee—just 5 to 10 AED—it’s unfair to make customers wait for a solution. There is clearly no thought about cost or benefit. They’re wasting both their resources and the customer’s time.

    0 komentarze

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  • T

    Tamo Ψ

    1 opinie

    I needed a MacBook urgently,

    I needed a MacBook urgently, so I paid extra for same-day delivery from Noon. Hours went by, and my order still just said "confirmed." It was frustrating, especially since this wasn't my first bad experience with them. I keep hoping they'll improve, but it’s always the same story. If you’re spending a lot of money, you expect better service. Noon, come on, if people are paying for something extra, make sure it actually happens. After this, I don't think I can trust Noon anymore. The prices might be good, but the hassle just isn't worth it.

    0 komentarze

    Odpowiedź do Tamo Ψ

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  • C

    Cem Tuna

    1 opinie

    Ordered a gadget from Noon,

    Ordered a gadget from Noon, excited to get it, but what a mess. Got a product that’s 500 AED cheaper than what I paid for. Tried getting help, but it’s been a nightmare. They just keep telling me to wait. It's been 10 days and still no solution, no feedback, nothing from the seller either. Feels like they don’t care about customer service at all. Frustrating, to say the least. Honestly, if you’re shopping online, stick with Amazon or just hit up Virgin Megastore. I found out later they had the same item cheaper. Noon? Not again for me.

    0 komentarze

    Odpowiedź do Cem Tuna

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  • g

    gg gg

    1 opinie

    Bought a Microsoft license on

    Bought a Microsoft license on Noon, big mistake. They say it's a lifetime license, but you gotta activate it within 15 days. Who even reads the fine print? I missed the deadline and lost the license for good. No way to get it back, no warnings, nothing. It's super misleading. When you hear "lifetime," you think you have time, right? Nope. Felt really cheated and frustrated. It’s like they’re hiding this important detail on purpose. If you’re looking for software, find a more honest seller. Noon just isn’t clear about their terms.

    0 komentarze

    Odpowiedź do gg gg

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  • H

    Hasrafshan

    1 opinie

    I recently had the worst

    I recently had the worst experience with Noon. On September 26th, I ordered a PS4 package worth 1050 SAR. Guess what? They sent me a photo frame instead. Unbelievable! And to make matters worse, the delivery was late, and the delivery guy was incredibly rude. He even refused to bring my package to my doorstep. Can you imagine? I had to spend an extra 80 SAR on a taxi just to go pick it up myself. This is just ridiculous. Noon is definitely not trustworthy. If you're thinking of ordering from them, think twice. #NoonIsAScam

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  • e

    emmanuel luzano

    1 opinie

    My experience with Noon

    My experience with Noon has been the worst ever. They provide very irresponsible and bad-quality service online. I strongly advise people not to buy from Noon, as they do not resolve problems after delivering the product. I've been following up for the last 7 days, and they keep saying they need more time. It's been 7 days, and sitting in the office, they cannot resolve the problem. It's very frustrating. They gave us a manufacturing defective piece, and now they are not taking responsibility for resolving the issue.

    0 komentarze

    Odpowiedź do emmanuel luzano

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  • M

    Mahmoud mohamed

    1 opinie

    Got a laptop from Noon

    Got a laptop from Noon the other day, but it was DOA—wouldn't even turn on. Took it to a service center as per their instructions, only to find out the warranty’s only good in the USA, not here in the UAE. Been chasing Noon’s customer service for almost a month now, and getting nowhere fast. Their team’s either ignoring me or just giving me the runaround. Feel totally stuck with a broken laptop and zero help. Expected way better from Noon, honestly. This whole thing's been a giant headache. Super disappointed.

    0 komentarze

    Odpowiedź do Mahmoud mohamed

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  • H

    Heba Aboualy

    1 opinie

    I downloaded this app expecting

    I downloaded this app expecting good service, but it’s been a mess. Last time I ordered, the rider showed up and said he didn’t have change for my cash payment. He took my money and promised to come back with the change. Guess what? He never did. And the store is only 3 minutes away! Tried reaching out to customer service, but they were no help at all, just gave me generic responses. It’s like they don’t care about fixing the issue. Really frustrating experience, and I don’t think I’ll be using this app again.

    0 komentarze

    Odpowiedź do Heba Aboualy

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  • k

    kamran khan

    1 opinie

    I decided to try out

    I decided to try out Noon and paid an extra 15 AED for express delivery. On the delivery day, I got a call from some guy named Shabbir. He told me my order was delayed but didn’t even bother explaining why. When I asked questions, he just cut me off and hung up. His rudeness was shocking. I couldn't believe it. Frustrated, I canceled my order right away. I've always had good experiences with Amazon, so I think I’ll stick with them from now on. Noon was a real letdown for me.

    0 komentarze

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  • n

    norah salibi

    1 opinie

    Man, buying electronics from Noon

    Man, buying electronics from Noon was a total nightmare. I got a Samsung phone that broke down after just 9 months. Tried to get it fixed under warranty, but Samsung's service center in the UAE wouldn't touch it. Noon said they'd handle the claim, but it took ages—3-4 weeks just to pick up and return the device. It was a huge hassle, and I felt completely let down. The whole experience was really frustrating and made me think twice about ever buying from them again. 😞

    0 komentarze

    Odpowiedź do norah salibi

    Komentarz musi mieć co najmniej 10 znaków.

  • C

    Chef Raahi

    1 opinie

    Absolutely terrible experience with this company.

    Absolutely terrible experience with this company. I made a purchase in August 2023 totaling 3500 AED. Unfortunately, one of the items had to be returned. When I reached out to Danube Home, they pointed fingers at Noon, claiming it was their responsibility. Noon then directed me back to Danube, specifically mentioning Tamara. However, when I contacted Tamara at Danube, the blame game continued. It's incredibly frustrating to deal with this kind of runaround.

    0 komentarze

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  • A

    ADNAN SHAHEEN

    1 opinie

    I bought a phone from Noon and then decided to cancel

    I bought a phone from Noon and then decided to cancel the order. Instead of giving me my money back, they put AED 974 in my Noon wallet. Sadly, my Noon account got hacked, and someone used the money to buy things in Kuwait. When I told Noon, they did nothing about it. This shows that Noon has no security at all, so you can't trust them. Amazon is way more secure and reliable. Noon has shown they are not honest, and I tell everyone to stay away from them.

    0 komentarze

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  • E

    Ed Bangate

    1 opinie

    Noon food delivery is an absolute letdown!

    Noon food delivery is an absolute letdown! Their delivery team is unreliable and unresponsive. Endured a frustrating 2-hour wait, only to discover my order was inexplicably delivered to a distant location. Attempts to reach the delivery person were futile, and the non-functional chatbox added to the misery. Customer service, rather than offering a solution, insists on using the faulty chatbox. A truly disappointing experience!

    0 komentarze

    Odpowiedź do Ed Bangate

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  • N

    Noel Adapon

    1 opinie

    My delivery is playing hide and

    My delivery is playing hide and seek for 9 whole days now, and all these folks can do is "raise a complaint." Can't get a hold of the warehouse, can't reach the delivery team, and no updates coming my way. It's beyond ridiculous! Just moved to Abu Dhabi, trying to set up my new place, and they're messing it up big time. Not gonna be throwing any more cash their way, that's for sure. First and last dance with these guys.

    0 komentarze

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  • L

    L ma

    1 opinie

    Today was my first experience

    Today was my first experience with noon food, and the restaurant messed up my order by putting the wrong topping. I reached out to noon about the mistake and waited for a reply. All they did was refund me for the incorrect topping. Nobody bothered to apologize for the wrong order or offer to send the correct one. This is really unprofessional! This will be the first and last time I use any service from noon.

    0 komentarze

    Odpowiedź do L ma

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  • N

    Namita S

    1 opinie

    I was promised by not one

    I was promised by not one, but three agents on the phone that I would receive my delivery because it was already out for delivery. However, none of them followed through and no courier even bothered to call me. To make things worse, I had to go to Al Ain the same day and I was counting on my delivery. Needless to say, I was completely disappointed with the company's lack of professionalism and reliability.

    0 komentarze

    Odpowiedź do Namita S

    Komentarz musi mieć co najmniej 10 znaków.

  • K

    Kushal Bucha

    1 opinie

    So, I bought this Samsung

    So, I bought this Samsung gadget from Noon Electronics and it broke down in just a month. Tried to get it fixed under warranty, but their service was a complete nightmare. They wouldn't cover it at the official Samsung service center here in the UAE. I spent weeks chasing them to pick up and return the device. Ended up wasting 3-4 weeks just for nothing. Definitely not buying from them again.

    0 komentarze

    Odpowiedź do Kushal Bucha

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  • A

    Ameena Khan

    1 opinie

    Placed an order with Noon

    Placed an order with Noon food, only to have it abruptly canceled without any notification. Attempted to seek assistance through their support chat, but received no helpful resolution. Instead, my funds were refunded as "Noon credit." Now, I'm stuck unable to reorder from the same restaurant on another platform. Disappointing experience; won't be using this food ordering service again.

    0 komentarze

    Odpowiedź do Ameena Khan

    Komentarz musi mieć co najmniej 10 znaków.

  • K

    Kamal W

    1 opinie

    Man, Noon 15 really dropped

    Man, Noon 15 really dropped the ball. They randomly canceled my order, claiming the driver called, but trust me, my phone stayed silent. The coupon I was supposed to use got snatched away in the canceled order mess. Customer service? Rude and useless, couldn't fix the code issue for the life of them. No way I'm giving this platform another shot. Total letdown.

    0 komentarze

    Odpowiedź do Kamal W

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  • J

    Jabbar

    1 opinie

    Purchased a TV from Noon,

    Purchased a TV from Noon, and it malfunctioned within a month. When I sought repairs, they directed me to the seller outside Abu Dhabi. Noon retrieved the product, but the TV returned with a damaged screen. The warranty claim team denied responsibility, closing the case. Disappointing service from Noon, leaving me unsatisfied with the overall experience.

    0 komentarze

    Odpowiedź do Jabbar

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  • N

    Nadeem

    1 opinie

    Extremely disappointed with the service!

    Extremely disappointed with the service! Ordered a single pizza and ended up waiting over an hour, with the promised time constantly extended. Customer service was no help, and canceling the order seemed impossible, let alone getting a refund. Is it so hard to expect a decent experience? I had to resort to this review after a futile live chat attempt.

    0 komentarze

    Odpowiedź do Nadeem

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  • A

    Ali Usman Aga

    1 opinie

    I had a terrible experience

    I had a terrible experience with Noon. I often shop online, but Noon really let me down. They totally cheated me. I reached out to their customer service, and they acted like it was no big deal. It's frustrating and honestly, quite disappointing. I wish someone from their management would call me to sort this out. My number is 0528417228.

    0 komentarze

    Odpowiedź do Ali Usman Aga

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  • L

    Lucy D

    1 opinie

    disappointed!!!

    I am extremely disappointed with this company. I had requested for my delivery address to be changed, but they failed to actually make the change. It's frustrating because they claim to have excellent customer service, but in reality, they are just all talk and no action. This will definitely be my last time using their services.

    0 komentarze

    Odpowiedź do Lucy D

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  • L

    Lyca

    1 opinie

    Ordered a product with

    Ordered a product with high hopes for next day delivery, but my experience was disappointing. Despite numerous calls to customer support to secure timely delivery, they not only failed to meet the promised date but also prolonged the delay. Frustrating and unfulfilling customer service experience.

    0 komentarze

    Odpowiedź do Lyca

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  • R

    Ruchika Kothari

    1 opinie

    Cancelled my order and NOON

    Cancelled my order and NOON customer service team mentioned it will be reversed within 48 hours,but still no refund after checking with bank too still no refund,Irony is that recieved confirmation mail on the amount reversal from NOON team,Someone help and resolve this issue..

    0 komentarze

    Odpowiedź do Ruchika Kothari

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  • S

    Sonnyb

    1 opinie

    Australia

    The company behaves more like bullies.

    The company behaves more like bullies. They took my item for a warranty claim but never gave it back and no refund was offered. I will not deal with them again and suggest other customers be very carefull because you might end up in the same situtation.

    0 komentarze

    Odpowiedź do Sonnyb

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  • A

    Abraham M

    1 opinie

    this company sucks.

    this company sucks. I ordered a cupboard and it came with a freaking broken glass. I've been bugging them non-stop, but they won't give me a replacement. Like seriously, what kind of product and customer service is this? Major disappointment.

    0 komentarze

    Odpowiedź do Abraham M

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  • A

    Anonymous

    1 opinie

    Saudi Arabia

    I ordered a new phone with express delivery

    I ordered a new phone with express delivery, expecting it the next day, but it arrived after 5 days. When I unpacked it, the box had already been opened and the phone was activated, which shouldn’t have happened with a brand new device!!!

    0 komentarze

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    1.1

Informacje o firmie

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Opinie z odpowiedziami przyciągają 🔥59% więcej powracających klientów i 🔥20% więcej nowych klientów

Kategoria:

Zakupy i moda

Każda marka na RealReviews.io należy do konkretnej kategorii, w której zajmuje miejsce w rankingach. Ranking jest ustalany na podstawie różnych czynników, takich jak ogólna ocena na stronie, liczba opinii, aktywność w zarządzaniu recenzjami, zaangażowanie w relacje z klientami i inne.

Noon.com zajmuje pozycję 1 z 18 najlepszych firm w Zakupy i moda na RealReviews.io

O Noon.com

Noon, established in 2016 by PIF and Mohamed Alabbar, is a leading e-commerce platform valued at $1 billion. Renowned for its customer-centered approach, Noon offers an extensive range of products across categories. With flexible payment plans and regular sales, Noon aims to enhance the online shopping experience, catering to the needs of customers in the UAE and beyond.

Key Details about Noon.com:

  • Location: Noon.com is headquartered in Riyadh, Saudi Arabia.
  • Founders: Noon.com was co-founded by PIF (Public Investment Fund) and Mohamed Alabbar.
  • Foundation Date: Noon.com was founded in 2016.
  • Translation language