TheTravelMakers.us Opinii 94

The experience was good, I am happy

The experience was good, I am happy with the nice service and skills shown. The support person KANE was very helpfull. Thank you.

Targeta de embarque

Pedro Mendoza hizo un excelente trabajo muchas gracias trabajo Pedro Mendoza hizo un excelente trabajo muchas gracias trabajo

Kelvin was very helpfull during a hard moment

Kelvin was very helpfull during a hard moment and made getting my ticket refund much faster, I really appreicate his support

Buenas recerna para thiago

Thiago medio la información de mi vuelo Es una exactamente servicio Es una buena empresa me gusto como el servicio

Onze ervaring met Eva was geweldig.

Onze ervaring met Eva was geweldig. Ze deed meer dan haar werk omschreven stond om onze dochter veilig thuis te krijgen.

Rayon was amazing, even though I didn't start

Rayon was amazing, even though I didn't start with him, he went above and beyond to help me. It was great to talk too.

Nathan

Awesome! Fantastic! Thanks! Amazing help getting my boarding passes, appreciate all your help today it means a lot

Mr. Dyson did a good job

Mr. Dyson did a good job finding what we needed. Flights were good and seats were nice. Thanks for being helpful.

Veronica is great. She helped us a lot and answered

Veronica is great. She helped us a lot and answered all of our questions. She assisted us with are travel plans.

I mistakenly paid for part of the ticket

I mistakenly paid for part of the ticket, thinking it was the full price, and they assisted me in cancelling it.

Jeremy did a grate job!

Jeremy did a grate job! U guys are lucky to have him. Plz give him an appraisel. He's really good at his job.

Richard bood goede service en

Richard bood goede service en was erg vriendelijk! Hij kon mij helpen met de naamcorrectie en de zitplaatsen.

Great support Eva!

Great support Eva! Kind asistence and very nice to help lead me through the steps as I dont travel much.

Richard gave great service and was really nice!

Richard gave great service and was really nice! He helped me with the name fix and getting the right seats.

Richard gave great help and was really kind!

Richard gave great help and was really kind! He managed to fix my name mistake and assist with the seats.

Rose was very kind to me and fixed

Rose was very kind to me and fixed everything quickly thanks to her amazing customer service, Great job!

Joe was really nice and fixed my problem really

Joe was really nice and fixed my problem really fast Im so glad he helped me tonight thank god bless him

Jason and Charles provided assistance

Jason and Charles provided assistance, yet Delta's strict policies adversely affect customers. My name was misspelled on a ticket, resulting in a $355 fare increase due to rate changes. This experience is unreasonable. Despite Jason and Charles' efforts to rectify the error, a resolution proved elusive. Awarding 4 stars as a nod to their assistance, but future engagements with Delta are to be avoided.

Amid all the chaos United caused, not only making

Amid all the chaos United caused, not only making an upgrade super hard, but also first saying yes and then just saying no, plus giving a wrong and rude compensation amount (instead of paying me back), Dany Brown from the Travel Makers stayed very professional and helpful and truly put in extra effort to give me good customer service. It was great to work with him.

Big shoutout to Walt, the

Big shoutout to Walt, the travel guru! This dude is the real deal – went through a ton of date and flight combos like a pro. Super friendly, polite, and patient through it all. If there's a gold star for travel experts, he's got it!

Het had beter gekund, maar ik heb in ieder geval

Het had beter gekund, maar ik heb in ieder geval een vlucht geboekt met hulp van Rose… alles is betaald en ik wacht alleen nog op mijn ticket… de service was goed, al hadden we onderweg een paar probleemen.

Jennifer was very kind and helpful.

Jennifer was very kind and helpful. She kept in touch with me over the phone and handled my cancellation and refund. It was pleasant talking with her

De dame was echt beleefd, ze probeerde een andere

De dame was echt beleefd, ze probeerde een andere vlucht voor me te vinden, maar ik wilde niet meer betalen en de data klopten niet.

Eva really went out of her way to assist

Eva really went out of her way to assist our daughter in getting back to us. Our experence with her was great.

Niel K, you rock!

Niel K, you rock! Dealt with some flight booking drama for myself and my crew, but Niel was on it like a pro. Initially, there was a mix-up with my guests' return flights, set for Nashville instead of Memphis. I hit up Niel and others, and while it took a bit, Niel hustled to get it sorted. Had to wait a couple of weeks, but after some back-and-forths, the issue got fixed. Kudos to Niel for pulling through!

After paying for my reservation and having my e-tickets

After paying for my reservation and having my e-tickets, I received another email with the paid quote again. I called multiple times to 1 646 586_5047 but got different answers each time. It was a challenging experience. Thankfully, Alicia assisted me in the end.

I booked a flight through this

I booked a flight through this company for a friend, but unfortunately, she had to cancel due to her fear of flying. The agent, Jaden, whom I initially booked the flight with, was unhelpful when I tried to cancel just four hours later. The company claimed it was non-refundable and lacked a 24-hour cancellation policy. The customer service experience was dreadful, with multiple hang-ups by the supervisor. Moreover, reaching them was challenging, as the customer service number led to a voicemail that never returned calls. Communication was also an issue, as some representatives did not speak English well. I strongly advise against booking with this company to avoid potential issues and suggest considering alternatives like CheapOair. It's disappointing to feel misled by a company that appears to engage in questionable practices, such as using personal credit cards for bookings to prevent customers from receiving airline credits.

Masquerading as Southwest

I attempted to call Southwest Airlines to make sure I had early bird check in for a trip. Their number is 800-435-9792. I accidentally dialed 800-435-9762 which apparently connected me to thetravelmakers.us. I explained my issue to them and they never identified themselves and tried to charge me for early bird check in. When i declined the charge, they cancelled my flight with Southwest. Fortunately I was able to rebook when I called Southwest. I called 800-435-9762 and asked who I was talking to and the person identified themselves as Mytripbookers. I asked for and address and they hung up on me. I immediately tried to call again and now I just get a busy signal, I assume they are blocking me. I cannot say they actually identified themselves as Southwest but they never gave any indication that they were not and it is obvious that they are using a number similar to Southwest to lure in people.

I booked a ticket online for $380,

I booked a ticket online for $380, thinking that was the final price. However, shortly after, I received a call explaining that this amount only secured the seat, and I needed to pay an additional $400 for the ticket. I mentioned that the website displayed a different price, but was told it hadn't been updated. Despite being offered a better deal compared to the airline's price, I requested to cancel. Initially, I was informed that cancellation wasn't possible due to the economy/basic fare. After some discussion, they agreed to cancel without a fee as a one-time courtesy.

Scam

They are a total scam! Never submitted a ticket and they tried to charge me 1500 after the initial purchase was 450. Total scam!!! Stay away! Even though the reservation was in less than 24 hours they say I would lose my money! Very rare policy specifically when no ticket has been issue and is less than 24 hours. Horrible customer service! Very rude people no help at all.