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NeimanMarcus.com Opinii 8

1.8

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Podsumowanie

NeimanMarcus.com ma 1.8 - ocenę gwiazdkową z 8 opinii, wskazując na niski poziom satysfakcji klientów!

  • 5 gwiazdek

    13%

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    1 opinie

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    0%

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    25%

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  • Opinie z innych krajów:

  • r

    ryan

    1 opinie

    Ordered a bottle of Ysl

    Ordered a bottle of Ysl 295$ and it was really worth it. I was kinda worried after seeing all these bad reviews but it arrived in 2 days and it was super fresh batch. Bottled 5 months ago.

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  • j

    jan

    1 opinie

    I got an expensive Louis XIV candle.

    I got an expensive Louis XIV candle. It came broken. I called Neiman Marcus. A guy said I must send it back by FedEx. FedEx should pick it from my porch on April 22. They didn't, so I called the next day. A lady said NM doesn't want broken stuff back. She said I should get a credit and be done. She said I need to send a photo. Today, I called, they said I don't need to send a photo. Each person told me a different thing. It was rediculous.

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  • A

    Anonymous

    1 opinie

    The customer service was awful

    The customer service was awful, specially for online returns. Every person I talked to wasn't helpful or nice. There are lots of other stores, so I won't shop at Neiman Marcus again.

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  • E

    Ewing

    1 opinie

    I had doubts about Neiman Marcus.

    I had doubts about Neiman Marcus. I bought Jude Frances Huggie earrings online but got Sydney Evan earrings instead, which are smaller. I returned them since they were not what I ordered. Neiman Marcus sent my return back, claiming I had “switched” the earrings. After two months of emails, calls, and a dispute with my NM credit card, they still won’t accept the return and accuse me of theft. I call it a “bait and switch.” I've been a customer for years but won’t shop here again! I’m donating the earrings I didn’t order and lost a lot of money. The ones they sent cost $60 more than what I ordered. It’s all so absurd. The worst customer service ever. Don’t trust Neiman Marcus. They can send you wrong items and refuse returns.

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  • a

    alicia

    1 opinie

    I bought a pair of Gucci boots for $1,674.

    I bought a pair of Gucci boots for $1,674. Unfortunately, they didn't fit, so I returned them. It's been almost two weeks, and I still haven't received my refund. I opened a claim through PayPal, and now I'm waiting for their response. I cannot recommend this company. I'd give them a rating of 0. They charge a lot for their products but seem unwilling to issue refunds promptly. Despite calling three times, I keep getting the same response that they are backed up due to a high volume of returns on the same day.

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  • M

    May M

    1 opinie

    This website started as a reliable platform but has since turned into a scam

    This website started as a reliable platform but has since turned into a scam. My order was delivered to the wrong country, and despite numerous attempts to contact them for a refund, they never responded to my emails. It's disappointing how they've deteriorated in customer service. They used to be trustworthy, but now they simply take your money and ignore your inquiries. I strongly advise against making any purchases from this website due to their lack of responsiveness and unethical practices.

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  • C

    Cristian P.A

    1 opinie

    Neiman Marcus canceled my multiple-item order, even after I applied a 15% discount code

    Neiman Marcus canceled my multiple-item order, even after I applied a 15% discount code. Their actions suggest they're more interested in collecting customer information for spamming purposes than fulfilling orders. It's disappointing and unprofessional. I wouldn't recommend them due to their unreliable practices and propensity to bombard customers with useless codes that ultimately lead to order cancellations.

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  • W

    Wind

    1 opinie

    I placed an order in December, and

    I placed an order in December, and to date, no sign of it. Despite multiple assurances that it's en route, I'm still waiting. Seeking a refund now! The website appears enticing, but it's evidently deceptive. Avoid ordering; it's a sham!

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Ocena na innych stronach

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    1.2

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    1.4

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    3.0

Informacje o firmie

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NeimanMarcus.com zajmuje pozycję 1 z 0 najlepszych firm w Odzież na RealReviews.io

O NeimanMarcus.com

Discover an extensive selection of leading fashion brands catering to women, men, and children, showcasing the latest trends and timeless styles. Explore an array of renowned beauty brands, alongside exquisite designer jewelry, opulent decor pieces, and unique gifts suitable for any occasion. Whether seeking wardrobe essentials, statement pieces, or luxury accessories, shoppers can find an unparalleled assortment to suit their preferences and needs. With a focus on quality, style, and diversity, the platform offers a curated shopping experience that caters to discerning tastes across various categories. From fashion-forward apparel to elegant home decor, shoppers can explore an array of high-end offerings from top names in the industry.

Key Details:

  • Location: The company is headquartered in Dallas, Texas, United States.
  • Founders: NeimanMarcus.com was founded by Herbert Marcus, Abraham Lincoln Neiman, Carrie Marcus Neiman.
  • Foundation Date: The company was established in the year 1907.
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