Kewlioo.com Opinii 75

Fast efficient communication

Fast efficient communication. I ordered the wrong color and the team quickly changed it. Thank you verymuch

Jupiter was quick to respond and made

Jupiter was quick to respond and made the whole customer service process smooth and hassle-free. Thanks!

I had a great experience

I had a great experience with the agent, they were super helpful and attentive, definitely a 5/5 for them. However, I'm a bit disappointed with the exchange policy. I mean, not being able to fully exchange a product that's supposedly covered because of its shipping origin? That's kinda frustrating. And then there's this “30 day fit assurance” thing. Sounds great in theory, but having to pay 50% of the reorder fee doesn’t really sit well with me. I wish they could be more flexible with their policies to make things easier for the customers. Overall, mixed feelings – amazing service but the exchange policy needs some work.

Great work

I recently visited this store and had a pretty great experience. The staff were super friendly and always available when I needed help. They were really quick to respond, which made the whole shopping process a lot smoother. The attention to detail was impressive and they seemed genuinely interested in helping me out. What I appreciated most was how clear and easy-to-understand everything was. There was no confusing jargon or complicated explanations, just straightforward answers to my questions. Overall, it made my shopping experience much more enjoyable. Keep up the great work, guys!

Ordered my stuff, but messed

Ordered my stuff, but messed up the address—totally my bad. Joanne from the help center was amazing, though. She jumped right in, got everything sorted out super fast, and explained all the steps I needed to fix it. Honestly, she made what could have been a huge hassle into a breeze. Lesson learned on my end, but knowing there's someone like Joanne at the other end makes it easier to recommend this company. Their products are solid, and their customer service is top-notch. If you're on the fence about trying them, go for it. They’ve got your back, even when you slip up like I did.

Looking forward to those shirts!

I recently had a bit of a mix-up with my shirt order, and at first, it was a tad confusing figuring out how to sort it all out. I had to ask a few times before it all clicked, but the team was pretty responsive. They quickly offered to send me the right size without much hassle, which was great. I wouldn't have minded returning the small ones and reordering, but their offer saved me the trouble. Now, I'm just waiting for the correct size to arrive. It's nice to see a company that takes care of its customers. Looking forward to those shirts!

Agent is a 5/5.

Agent is a 5/5. 3/5 - Not being able to fully exchange due to the product's shipping origin is a bit annoying. Especially when there's a thing called "30 day fit assurance" but still having to pay 50% of the reorder.

The company's customer service was great.

The company's customer service was great. I had to update my sizes, and the agent replied quickly and fulfilled all my requests. Their products are amazing, and their customer service is excellent.

Having to fork out for shipping

Having to fork out for shipping just killed the whole deal. Like, what's the point of a discount if they're gonna snatch it back with shipping fees? Not cool. Left me wondering if it was even worth it in the end. Not the vibe I was going for.

Man, this was such a

Man, this was such a letdown. Ordered from what I thought was an American company, thinking I'd get my stuff in a few days. But nope, my items are still stuck in Hong Kong! Like, really? I paid good money expecting American-made quality and to support American jobs, not some marked-up products from Temu. Tried to cancel as soon as I realized the scam, but no luck. Makes me so frustrated! At least Omaha Steaks let me cancel when I had a similar issue. They were cool about it and understood how misleading the whole thing was. Seriously, if I'm paying American prices, I want the real deal, not this runaround.

I can't believe how frustrated

I can't believe how frustrated I am with this purchase. First off, it took 11 whole days to arrive. When it finally did, it didn't even fit properly. I'm 56 kg with measurements 93-81-97 cm and ordered a size M, which should have been perfect. I'm quite active and usually have no trouble with sizing. Was this some kind of joke? I even tried to take a picture but couldn't upload it. This one's definitely going to the bin. Such a waste of time and money. Save yourself the trouble and skip this one.

Deceptive business practices

This company has a refund policy in writing suggesting no cost returns to include shipping. I order my size XL and it was ridiculously small so rather than return them thinking it was my mistake zi ordered 2x of which was virtually the same size. In an effort to return both they want to sell me a 3rd set half price but i couldn’t return the first two orders and zi had to pay shipping. Dishonesty at its worst

Avoid Kewiloo at all costs.

Avoid Kewiloo at all costs. I ordered something, and they were super fast to charge my card. But then I had to cancel. They promised a refund in 5-6 days. Well, it's been over 16 days now, and still no sign of my money. No updates, no nothing. The worst part? Their customer service is a joke—no help at all. Feels like they just wanted my money and ran. Save yourself the headache and shop somewhere else.

Falling apart….for a second time!

i have purchased 2 shirts. i wore the first one approximately 8 times before it began to fall apart. i talked to customer service and they gave me another shirt. i had to pay the freight which i wasnt happy about but received the shirt. this one i have worn about 6 times and it too has begint to fall apart.. I would not wast the money buying this as it dies nit hold up over a very short period of time

I remain dissatisfied with my

I remain dissatisfied with my last order, and if I could find the item elsewhere, I would have opted for a different source. Unfortunately, my previous experience left me unhappy as the product I received did not meet my expectations, and I felt that I spent my money on something that turned out to be subpar and nonfunctional.