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Kategoria:

Telefonia

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Fonusmobile.com zajmuje pozycję 1 z 0 najlepszych firm w Telefonia na RealReviews.io

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Podsumowanie

Fonusmobile.com ma 3.3 - ocenę gwiazdkową z 110 opinii, wskazując na niski poziom satysfakcji klientów!

  • 5 gwiazdek

    46%

    48 opinie

    48 opinie

  • 4 gwiazdek

    12%

    14 opinie

    14 opinie

  • 3 gwiazdek

    5%

    6 opinie

    6 opinie

  • 2 gwiazdek

    6%

    7 opinie

    7 opinie

  • 1 gwiazdek

    31%

    35 opinie

    35 opinie

  • Opinie z innych krajów:

  • J

    James Coles

    1 opinie

    Canada

    Been using Fonus for a few years now.

    Been using Fonus for a few years now. Good service for a good price. I use it in Canada for my data, but it’s really usefull when traveling since it works in over 100 countries!! They always try to make the service better for users. The new V5 sim just came out and has been working well so far.

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  • V

    Vitali

    1 opinie

    Australia

    Great service!

    Great service! I have a Canadian number and work abroad. Now, I don't need local SIM cards while traveling because I can use data and stay connected anywhere. Only thing I would like is if their app worked with Android Auto for making calls, that's the only small problem I've had with FONUS.

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  • M

    Mohammed Abdullah

    1 opinie

    Saudi Arabia

    I want to say thanks to FOX for their great service and fast replies.

    I want to say thanks to FOX for their great service and fast replies. Their answer time is really quick — faster than anything I have seen in over 55 years. I happily give them 5 stars for their speed, friendly staff, and very good customer suport.

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  • D

    Duncan

    1 opinie

    I had trouble gettin the SIM card to work

    I had trouble gettin the SIM card to work (missed a dot in the config). The chat line was amazin. Ursula (is she real?) helped me. This is the best help chat line I have ever used. I dread goin on them but this one works!

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  • A

    Andrew Z.

    1 opinie

    Canada

    Good price for what you get.

    Good price for what you get. I’ve had Fonus as my main phone service for the past 2 years, and it’s been working fine. Using it in the USA and Europe for roaming went smooth. Had no truble at all.

    0 komentarze

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  • A

    Anonymous

    1 opinie

    United States

    The updated version is really good.

    The updated version is really good. I wonder if we were meant to get a credit when the new billing came into play, or maybe I misunderstood? Keep up with the improvements. Best regards.

    0 komentarze

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  • M

    Mike

    1 opinie

    My third time using this service

    My third time using this service. On a recent trip to Mexico, it worked fine. Connected to Telmex upon landing. No problems. I forwarded my work and home phones to the FONUS number.

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  • B

    Brandon

    1 opinie

    I’ve been using fonus for 3 months now

    I’ve been using fonus for 3 months now and I’m quite happy with the unlimited data I receive at a very low price. I definitely suggest this carrier for both esim or physical sim!

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  • A

    Anne Anne

    1 opinie

    United Kingdom

    Really nice service.

    Really nice service. I got earphones that I couldn’t figure out, and the man gave me better ones without asking for more mony… I’ll keep coming back for whatever I need.

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  • A

    Anonymous

    1 opinie

    United States

    Awesome customer support!

    Awesome customer support! I bought earphones that didn’t work, and the guy gave me better ones without charging me more … I will always shop there for whatever I need.

    0 komentarze

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  • A

    Anonymous

    1 opinie

    United Kingdom

    Good customer support.

    Good customer support. I got earphones that didn’t work and the man gave me better ones without charging more … I will always visit them for whatever I need.

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  • p

    pascal mulattieri

    1 opinie

    France

    Had some small issues at the start but everything got sorted out later!

    Had some small issues at the start but everything got sorted out later! Great value for money, especially for frequent travelers and even for others too.

    0 komentarze

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  • G

    Galorious Art

    1 opinie

    Canada

    Thank you for the helpful support.

    Thank you for the helpful support. My phone cannot use esim, so they promised a refund. I will for sure get a physical sim once I return from my trip.

    0 komentarze

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  • T

    Thank You

    1 opinie

    Canada

    Sophie handled my request in just 3 minutes.

    Sophie handled my request in just 3 minutes. I had to remove one line. Quick and smooth, chat was easy and everything sorted out. keep it up

    0 komentarze

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  • m

    muhammad iqbal

    1 opinie

    United Kingdom

    Absolutely friendly and polite CAR

    Absolutely friendly and polite CAR who gave very detailed answers and took the time to help with all my questions with great patiense.

    0 komentarze

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  • q

    qasim

    1 opinie

    It took ages to get the sim

    It took ages to get the sim, but once I had it, it's been flawless. The service uses Rogers and Telis for me. Really fast speads.

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  • D

    DECASTRO

    1 opinie

    Canada

    Cheap with strong signal on the no limit data

    Cheap with strong signal on the no limit data and best part is, no cost for roaming. Nice techical help. Really suggest it.

    0 komentarze

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  • A

    Anonymous

    1 opinie

    Emily walked me through the whole process.

    Emily walked me through the whole process. She was patient and supportive. The customer service was amazing. Thanks a lot

    0 komentarze

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  • A

    Anonymous

    1 opinie

    United Kingdom

    It works just as promised, and the tech support

    It works just as promised, and the tech support when you have issues is really good at quickly fixing any problems.

    0 komentarze

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  • J

    Jon R.

    1 opinie

    Canada

    Great value for your money and really convenient.

    Great value for your money and really convenient. You get up to 20 GB of data, then it slows down, and you also get unlimited worldwide calls and roaming. That's definitely worth it. Customer service is usually good and super fast. The only real issue is that it says "unlimited data," but once you hit around 35 GB, they warn you they might shut off your service because of the "fair use" policy. So, it’s not truly unlimited data, which is a bit misleading. This has happened to me twice, and once, my service even got completely shut off. The old app was horrible and super glitchy. The new app is much better, although sometimes texts don’t show up even after a notification, and the only way to see them is to keep opening and closing the app window. The old app was awful—calls dropped, messages didn’t send or receive, and more. Luckily, the new app works pretty smoothly. Overall, good service.

    0 komentarze

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  • A

    Anonymous

    1 opinie

    Overall, Fonus has been a decent option for our Canadian

    Overall, Fonus has been a decent option for our Canadian phone number during global travels. It's been handy for calls, data, and SMS over the last couple of years. Recently, we've encountered an issue where some numbers don't dial or get answered properly. This mostly happens with corporate automated systems in Nova Scotia. For example, calling Canadian Tire at 902-457-1001, the system should give you department choices. But two months ago, it rang 10 times before showing a "network error." Now, it just goes to a voicemail without any identification, making it unclear if it's Canadian Tire's voicemail or a network one. Fonus support mentioned they've reported it to their tech team and will get back to us once it's fixed. You can find more details on this in our phone article on yesRetired site.

    0 komentarze

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  • J

    John M

    1 opinie

    When I first started using Fonus

    When I first started using Fonus, I encountered a few quirks during the setup process. However, these were quickly resolved with the help of their 24/7 online support. I found that making calls to both US and European numbers from Canada was easy and I didn't experience any dropped calls. This is a pleasant change, especially considering the high prices charged by Canadian telecom companies. I haven't had the chance to evaluate the service while traveling in Europe yet. Unfortunately, I've had trouble connecting my phone to my vehicle. While it can receive calls, it won't dial them. As for all the people complaining, I think they're just a bunch of whiners.

    0 komentarze

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  • G

    GordGammie

    1 opinie

    Canada

    I've been with Fonus for

    I've been with Fonus for nearly two years, and it's mostly been great. But there's this annoying issue since the update earlier this year—I can't access data when I'm in the USA. This is a big problem since I travel there a lot. Customer service tried their best to help, but nothing worked out. It's weird because everywhere else in the world, the data works just fine, just not in the USA. If someone at Fonus could fix this, it'd be perfect. Despite this hiccup, I still think Fonus is worth recommending. Their service is generally reliable, and for the most part, I’ve had a positive experience.

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  • K

    Ken Chau

    1 opinie

    Canada

    The agent from Fonus is really helpfull.

    The agent from Fonus is really helpfull. She answered all my questions without confusion and fixed all problems I faced. I didn't give 5 star mostly because of 2 small issues that made the process take longer than expected. First, the system still shows 647 & 705 as area codes in Ontario even though no numbers can be given. Second, the sim card could not connect to the network for over 30 minutes, which made us worry it was broken. Still, the end result is good and I appreciate Ursula for her support.

    0 komentarze

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  • J

    Joseph

    1 opinie

    Overall, I am happy with the service

    Overall, I am happy with the service and especially the cost. There are a couple of drawbacks: numerous places (like banks) won't send verification texts to VOIP numbers, which is a major downside for me. The 'updated' App doesn't handle group messaging well. You can message several contacts, but responses are handled individually. the 'seamless' carrier transition is inconsistent when moving between Canada and the U.S.

    0 komentarze

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  • D

    Dianne

    1 opinie

    United States

    Since switching to the new sim cards

    Since switching to the new sim cards, the service has gotten much better. The connections are stable and I haven’t had any dropped calls. However, there are still some small issues with adding and removing contacts. One thing that still happens is that I have to turn off WiFi to make an outgoing call, though I’m not sure if this happens with all phones.

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  • R

    Roy B

    1 opinie

    Messaging worked well.

    Messaging worked well. I had a problem with unnecessarily large photos, but the internet worked excellently with fast download speeds. However, there is a minimal delay when playing online games. Phone calls worked much better after I installed the codec that Roger's used with its VoIP service.

    0 komentarze

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  • G

    Graham

    1 opinie

    Fonus service is quick and efficient.

    Fonus service is quick and efficient. I faced a few small issues trying to activate two numbers on one account (different phones). They were resolved fast. The app is somewhat awkward, missing options to block calls and set favorites. But it works fine for calls and texts.

    0 komentarze

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  • B

    Brett T

    1 opinie

    The company offers dependable service at a fair cost

    The company offers dependable service at a fair cost. My only gripes are that their app lacks support for group texting and dark mode. Apart from these drawbacks, I'd suggest this to anyone.

    0 komentarze

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  • B

    Björn G.

    1 opinie

    Germany

    Is Funktion really great!

    Is Funktion really great! When I tried it, hade no mobile signal and our other device also no mobile connect! I guess it’s more a issue with the area and not with Funktion itself

    0 komentarze

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Ocena na innych stronach

  • Trustpilot

    3.9

Informacje o firmie

Kategoria:

Telefonia

Każda marka na RealReviews.io należy do konkretnej kategorii, w której zajmuje miejsce w rankingach. Ranking jest ustalany na podstawie różnych czynników, takich jak ogólna ocena na stronie, liczba opinii, aktywność w zarządzaniu recenzjami, zaangażowanie w relacje z klientami i inne.

Fonusmobile.com zajmuje pozycję 1 z 0 najlepszych firm w Telefonia na RealReviews.io

O Fonusmobile.com

Fonus Mobile, headquartered in Santa Monica, California, is an American telecommunications company founded in 2019 by Canadian entrepreneur Simon Tian. It operates as a mobile virtual network operator (MVNO) utilizing AT&T's network infrastructure. Fonus distinguishes itself by offering a single, comprehensive prepaid plan, which includes unlimited data, global calls and texts, and free roaming in the United States, Canada, and Mexico, all for a fixed monthly fee. Data services leverage AT&T's cellular network, while calls and texts are facilitated through Fonus' proprietary Voice over IP (VoIP) application. Notably, Fonus enjoys a reputation as one of the top 10 best-rated mobile network operators worldwide on TrustPilot as of April 2021.

Key Details:

  • Location: The company is headquartered in United States.
  • Founders: Fonusmobile.com was founded by Simon Tian.
  • Foundation Date: The company was established in the year 2019.
  • Translation language