Driveway.com Opinii 335

So, I thought I was

So, I thought I was getting a great deal on a 2018 Cadillac XT5, right? I had everything set: deposit down, all my info handed over. Then, boom, outta nowhere, I'm told the car didn’t pass inspection and needed $7,000 in repairs. They said it had a blown head gasket, but when I tracked the VIN, the car popped up in Arizona, listed for $4,000 more than my price. The Arizona dealer said the car was perfect, sold in a day, no issues at all. Meanwhile, Hyundai tried adding $2,000 for "extra equipment," but then they just removed it when I questioned it. Felt like a total bait and switch. Beware, seriously shady business.

So frustrating

So, here’s my story. I jumped online to sort out my new car, and everything started off pretty smooth. The online process was straightforward—like, no hiccups at all. But then I got to the dealership, and signing papers seemed like it took forever. But I thought, "Well, that's part of the deal, right?" Anyway, after all the paperwork was done, I hit a wall. My car has been sitting at Lithia Hyundai, just 10 minutes away, for over a week now. Every time I call, I'm told it'll be ready soon, but nothing happens. It's December 8th, and the wait is frustrating. I'm starting to wonder if choosing them was a mistake.

I was really let down

I was really let down by this company. I waited three weeks for my car to be delivered after paying my down payment. They never gave me a clear time frame and I had to constantly chase them up. I even took a whole day off work because they said the car would arrive at 9am, but it didn't show up until after 6pm. I missed my daughter's last football game because of this. The whole process was just me calling them every few days to get any kind of update. They kept saying the next step would take 3-5 days, but nothing ever seemed to move forward. Seriously, just go to a dealership and save yourself the stress.

Dealing with Driveway.com was an absolute

Dealing with Driveway.com was an absolute mess. A multitude of people bombarded me throughout the sale, each lacking basic courtesy. The promised truck delivery with a temp-tag never happened, despite written assurances. The lack of coordination between Driveway and the dealership was painfully evident, leading to unnecessary stress. Even after E-signing a purchase and sales agreement, the crucial signatures from Driveway or the dealership are still missing, leaving me unable to prove ownership to the Town Clerk. Opting for a direct purchase from the dealership would have spared me this chaotic experience.

When I got my car

When I got my car from the Honda dealership, they set me up with Driveway for financing, and it's been a real headache. First off, getting a paper bill from them is like pulling teeth. I had to call so many times just to receive one, and even then, they always showed up late. And guess what? Late bills meant late fees stacking up, which was super frustrating. Trying to reach someone on the phone? Good luck with that. And when I finally did get through, they were no help at all. They even added extra fees that seemed impossible to get rid of. Honestly, if you're thinking about using Driveway, think twice.

Bought a 2020 Ford Fusion

Bought a 2020 Ford Fusion from Driveway for $16,800, and things went downhill fast. Waited three weeks for delivery, only to find out it had a $2,300 oil leak. My local mechanic spotted the issue in just two minutes with a flashlight. Driveway's inspection reports claimed everything was fine, but that was far from the truth. When I brought up the problem, they basically shrugged and said there was nothing they could do. Time and money down the drain. If you're thinking about buying online, think twice. Better to stick with your local dealer. Trust me, returning this car was the best decision I made.

I thought I was on

I thought I was on the right track when I got a quote and sent over pictures of my leased car, even mentioning the company it was leased from. They said they'd send me paperwork to kick off the buyout. Then, a week later, I find out they don't deal with third-party companies, like my leasing company. Seriously, why wasn't this mentioned earlier? When I asked if they could help by contacting my leasing rep, they flat-out refused. I ended up stuck in the middle, playing messenger. This whole thing turned into a time-consuming back-and-forth that just gave me a massive headache. Talk about frustrating!

I went to driveway.com to

I went to driveway.com to check out a truck for $26,000. My credit score is 767, so I thought it would be smooth. First, they said I was approved with $500 down. Then they ran my credit again and told me it’s $1000 down. They did it again, and it jumped to $1800, then $5000 down with $750 monthly payments. It was frustrating and felt like a scam. So, I ditched them and headed to a local dealership in Lake Charles, Louisiana. Ended up getting a 2020 GMC Sierra 1500, fully loaded, 4x4 for $35,000. The interest rate was 6.79%, and my monthly payment is $650 with zero down. Much happier with this deal!

Buying a car from Driveway

Buying a car from Driveway has been such a hassle. I sent all the paperwork and payment on 8/12/2025, thinking everything would be smooth. But here we are on 8/26/2025, and I've got no clue when the car will show up. What's even more annoying? They're saying the registration and plate transfer might take another 2-4 weeks. Seriously, for a $70,000 used BMW, I expected much better. Tried to speak to a supervisor, and they said it'll take 24-48 hours for someone to get back to me. It's just frustrating. I just want some straightforward answers and quick action. This process should not be so hard.

this car dealership really

Man, this car dealership really got me riled up. I took my 14-year-old car in, thinking they’d give me a fair shot. It’s been garage-kept for nearly 4 years, so hardly any wear and tear. They snapped a million pictures and then some rep comes up saying there's a crack in the fender. What crack?? There isn't one! Then they had the nerve to offer me just 300 bucks. Seriously? Even if my car was falling apart, I’d expect more than that. It's the same old shady tactics, like they think they can pull a fast one on everyone. Honestly, steer clear of these guys. Typical car dealers, can’t trust 'em.

I got my car almost

I got my car almost three months back, but I'm still waiting on the title and plates. It’s been a frustrating ride, and I even had to pay out of pocket for a temporary tag extension. Communication? Practically non-existent. Every time I try to reach out, it feels like shouting into the void. I’m seriously considering legal action because I'm tired of waiting and being ignored. If someone had told me this is how they handle things, I would have definitely taken my business elsewhere. It’s a shame because I really liked the car, but this whole experience has left a bad taste in my mouth.

Man, dealing with this company

Man, dealing with this company has been a nightmare. It’s mid-December and I’ve been waiting since early November for my car. They keep saying my paperwork is done and even offered to cover my first payment, but nothing’s been delivered yet. They even gave me a tracking number, but it hasn't moved. Now I’m stuck with a late payment and a car just sitting there. Traded in my old car, which wasn’t too bad, and now I’m forced to take cabs to work every day. Got all the messages and proof for a claim. Not even a test drive. Be careful if you’re thinking about doing business with them.

I walked into the dealership

I walked into the dealership thinking I'd hit the jackpot with their offer, but boy, was I wrong. Everything seemed great at first, but once I got deeper into the process, things started to unravel. They pulled a classic bait and switch, dropping the offer by thousands of dollars out of nowhere. It was like they were just messing with me, wasting my time. And the kicker? They tried to claim that a bit of dirt on the bumper was some kind of major issue. Seriously? It felt like they were just looking for excuses to knock down the price. Just a really frustrating experience overall.

I walked into the dealership

I walked into the dealership feeling hopeful, thinking I'd get a fair deal. Diana was the salesperson who came up to me, and it started off alright. But then things took a turn. She told me that the offer on my car was lower because of the exhaust modification. Okay, I thought, maybe I can just swap it back to stock. But then she said, "Never mind, it doesn't matter." What? Felt like I was getting the runaround. It was frustrating and confusing. I expected honesty, but what I got was just a bunch of mixed messages. It's hard to trust a place that can't keep their story straight.

I bought a car from Driveway

I bought a car from Driveway, and it’s been a rough ride. The car came from out-of-state, and I was shocked to find damage that wasn't mentioned anywhere - not in the description, Carfax, or photos. It's been four days since I reported this issue, and despite their promise to call within 24 hours, no one has contacted me. I'm frustrated with the lack of follow-up. For such a big company, you'd expect better service. This whole situation is a huge red flag. If you're thinking of buying from them, be very careful. So far, they haven't shown any effort to fix their mistake.

I had the worst experience

I had the worst experience with Driveway. They delivered the wrong car—a basic model instead of the premium plus I ordered. The windshield was broken, the car was dirty, and they didn't provide the temporary registration or plates. I couldn't drive it for over a month. When I tried to return it within seven days, they demanded $1700. After arguing, they finally agreed to take it back, but it took six months! They even messed up my credit, claiming I didn't pay for the car. Now I'm stuck going to court to fix this mess. Driveway is a nightmare; avoid them at all costs.

Definitely not happy

So, here's the deal. I got my car, right? And what do I see on the dashboard? A check engine light. Seriously, not something they mentioned when I was checking it out. I tried to switch it for another car, but they wanted me to pay a transfer fee. Really? I mean, it’s not like I’m asking for a favor; they gave me a car with issues! The whole process felt shady, like they weren’t upfront at all. I felt like they were just trying to squeeze more money out of me. This whole experience left a bad taste in my mouth. Definitely not happy with how they handled things.

I had a mixed bag

I had a mixed bag with my experiences. First time, I got a great car from Planet Honda, and it was all smooth sailing. But the second time? Total disaster. They gave me a Hyundai Sonata that was a mess. Backup camera didn't work, spark plugs drenched in oil, and one rim was bent. None of this was mentioned upfront. They even gave me the runaround when I tried to get a refund. Honestly, steer clear of the DCH family of dealerships. Compared to that, Carvana was pricier, but totally worth it. Their cars are in way better shape and the service is top-notch.

I had the worst experience

I had the worst experience with customer service. I reached out three times via email and even texted the number that had contacted me, but got no response at all. The documents we received had my husband’s middle name spelled wrong, which is ironic because it's David, and the guy who sent the documents is also named David! Seriously, how does that happen? We’ve been trying to get the corrected documents, but no one is getting back to us. It's so frustrating to be ignored like this. I just want to get this sorted out, but it feels like no one cares.

Super frustrating

Wow, what a ride with this company. I rushed into leaving a glowing review too early, and now I'm stuck eating my words. They got the paperwork done quickly, which was great, but then—silence. I had to make so many calls just to get any info. Each time, it felt like I was starting from scratch. It’s like they forgot about me once they had what they needed. Now, I’m delayed by another week, still clueless about when my car's actually going to arrive. The lack of communication is super frustrating. I just want to know when I’ll finally have my car.

Sold my truck to this

Sold my truck to this company, or at least I thought I did. Filled out all the paperwork, sent my signed title through UPS, and even took a day off work for the scheduled pickup on Monday. Waited all day, but no one showed up. Called several times, got reassured the driver was still coming. Spoiler: they never did. Not a single call or update until I left a message demanding my title back. Totally frustrating and unprofessional. Wouldn't recommend this company to anyone, not even my worst enemy! Save yourself the hassle and go somewhere else.

I had a really rough

I had a really rough time with Driveway. Bought a van, then got told a week later it couldn't be sold cause it failed inspection. Should have taken that as a red flag. But I went for another car, which took a whole month to get. Zero updates in between. When it finally arrived, I had to shell out $2100 for front wheel bearings and new tires. The whole experience was just a mess. It feels like Driveway and Lithia Motors don't communicate at all, or maybe they just don't care. Either way, I wouldn't recommend them to anyone. Steer clear!

I thought buying a car

I thought buying a car online would be a breeze, but dealing with Driveway.com was a headache. They checked my credit way too many times just to approve a loan, and it really hurt my score. And even after all that, the interest rate they offered was sky-high. The whole process dragged on longer than I expected, and it was just frustrating. I was hoping for a smooth experience, but it turned out to be anything but. Honestly, I’d think twice before buying a car from them. It's not worth the hassle with all the delays and credit issues.

I bought a brand new

I bought a brand new Toyota Rav4 2024 and right from the start, the sensors were acting up. They said it would be fixed right away, but here I am, a month later, still waiting. Every time I drive on the highway, I feel unsafe because none of the safety sensors are working. I've reached out multiple times, but nothing has been done. This whole experience has been so frustrating. I thought I was making a smart choice, but dealing with Driveway has been a nightmare. It's disappointing and honestly makes me regret ever buying from them.

This service undervalued my truc

This service undervalued my truck, offering only $300 as a trade-in at three different dealerships. To add insult to injury, the dealerships offered me $5,600, exposing the significant disparity. It's absurd to offer a mere $300 for a Cummins Turbo Diesel when other dealerships are valuing it around $5,000. This experience has left me with the impression that this service is taking advantage of people. I've already shared my dissatisfaction with approximately four million people to warn them about this questionable practice.

My husband's attempt to buy a vehicle from

My husband's attempt to buy a vehicle from this company has been frustratingly unresponsive. Despite their stated contact hours from 5 am to 9 pm Pacific time, a call revealed conflicting closing times of 6 pm. Consistency matters. This inconsistency, coupled with a $1,300 price difference from the dealership's website, raises concerns about their reliability. Such behavior is unacceptable for a company aiming for longevity in the business. We're contemplating withdrawing from the deal due to this disappointing experience.

I had a pretty frustrating

I had a pretty frustrating experience with this company. My car showed up damaged and after what felt like an eternity of phone calls and emails, I’m still stuck with no solution. It’s been over a month now and I haven’t gotten the title or any proof of the extended warranty I paid for. Honestly, dealing with them has been a nightmare. I’m worried they’ve taken my trade-in, my money, and a whole lot of my time. I definitely wouldn’t recommend using them. It’s just been one big hassle after another with no end in sight.

Buying a car from Driveway

Buying a car from Driveway was such a mess. After I paid, it took over 8 weeks to get the vehicle registered. The 7-day warranty was pointless since the car just sat there for nearly two months. Neighbors kept asking why my new ride was just collecting dust. To top it off, it came without floor mats and a second key fob. When I asked about it, they basically told me tough luck. Honestly, should be called Disaster.com instead. This whole experience was beyond frustrating. Wouldn't recommend Driveway to anyone.

I was looking to buy

I was looking to buy my first car, had my eyes on a $13k vehicle, and was ready to put down $2000. Thought everything was good since I got pre-qualified. Guess what? They straight-up declined me. It's nuts 'cause other places approved me for $25k, but their cars weren't even that nice. And this place had exactly what I wanted. I know pre-qualification doesn't mean full approval, but still, felt like a done deal. So frustrating! Feels like they dangled a nice car in front of me just to pull it away.

I had a really frustrating

I had a really frustrating experience with the dealership in Walnut Creek, CA. Right after I bought the car, the air conditioner wasn’t working. Took it back, and they said they checked for leaks and just topped off the refrigerant. Two months later, the AC quit again, and they refused to fix it this time. Ended up taking it to a Ford service center, and it cost me $2400 to get it properly repaired. Not happy at all with how the dealership handled this. Definitely wouldn’t recommend them.