Driveway.com Opinii 335

I thought I found a

I thought I found a great deal on a car, but it turned out to be a nightmare. The sales reps were super responsive before I bought the car, answering all my questions quickly. But right after the purchase, it was like they disappeared. The car showed up with a broken horn, which I found out when I almost got sideswiped and couldn’t honk. Pretty scary. Plus, the back door hinge was bent, the driver side window barely rolled up, and there were burn marks on the dashboard that weren't shown in the pictures. The TPMS warning light was on too. None of these issues were mentioned beforehand. Tried to return the car within their 7-day return policy but got the runaround for days. By the time they got back to me, they said it was too late to return it. This company really just wants to make a sale and then they leave you hanging. Stay away from them.

My husband finally found his

My husband finally found his dream truck on November 16th after a bad accident totaled his old one. Buying it and getting it delivered was super smooth and quick – we had it by November 25th. But since then, it's been a mess. We still don't have our registration or plates. Every day I call, explain the same story, and get told they're short-staffed but promise to fix it. A week goes by, and still nothing. They keep saying there are delays, but no one seems to be in a hurry to help. Our first payment is due January 3rd, and we haven’t even driven the truck! I even had to contact the third-party DMV processor myself to get any answers. We've bought from Carvana twice before without any issues, but this time has been a nightmare. Really hoping for a Christmas miracle to get our plates and registration soon!

Awful experience

I recently had an experience with Hamilton Honda in New Jersey through driveway.com, and it was quite an ordeal. I had a 2012 Lexus RX350 shipped to Kentucky, excited to check it out. When it arrived, I took it to a local garage for a $42 inspection. They found a major timing cover leak that requires the whole engine to be removed, with repairs costing around $5,000 according to my local Lexus dealership. I reached out to driveway.com, hoping they'd help, but they dismissed it as "regular maintenance." I was shocked! They wouldn't cover any costs or even acknowledge the issue. I ended up paying $836 to ship the car back. The whole process was a frustrating waste of time and money. Be cautious with driveway.com and Hamilton Honda; they left me with a costly problem and no support.

I tried selling my car

I tried selling my car through Driveway, thinking it would be a smooth process. I accepted an offer for $7,800, uploaded all the required documents, and even spoke to an agent about my situation—my mom being on the title and living in another state. They said it was fine. But two days later, the agent told me my offer was actually $6,350. I was confused and sent her a screenshot of the $7,800 email, but she insisted that offer had expired. I never got any previous offers, so I was baffled. The agent said the deal expired because I didn't submit everything on time, even though I did. Later, they refused the sale altogether, citing issues with the title and dents I'd already disclosed. It felt like they were just making excuses. I wouldn't recommend Driveway; it seemed really shady.

When I snagged a 2023

When I snagged a 2023 Ford Expedition Max from Driveway, I thought I hit the jackpot. But when the car rolled in, it had a surprise waiting for me— a messed-up third-row seat that wasn't mentioned anywhere. I was pretty upset and even thought about returning it. Driveway promised they'd handle it, so I hung onto the car, hoping for the best. Big mistake. After countless trips to the dealership and endless back-and-forth, they finally told me they wouldn't cover the repair because it was "too expensive." Seriously? This isn't just frustrating; it’s downright unfair. I shelled out good money for this car, and they never even mentioned this issue. Driveway’s empty promises and lack of responsibility are a major red flag. If you're thinking about buying from them, think twice.

The whole experience was a nightmare!

Ugh, where do I start? The whole experience was a nightmare! Communication was a disaster, constantly had to chase updates. Delivery was a mess, took almost 2 weeks to get a driver, then another week for it to arrive. It came midday while I was working, and the driver got mad because I couldn't leave work. It wasn’t registered, sat for a month and nearly got towed since I live in a community with strict rules. 2023 was rough, then 2024 hit and I fell behind on payments due to cervical cancer surgery. They offer no help for late payments past a month. Family saved me from losing the car. Just checked my credit report and found out they lied about my car's accident history. Few good people, but the bad outweighs the good. Carvana was way better, should’ve gone with them.

I got my car through

I got my car through Driveway and, boy, it's been a rollercoaster. At first, they seemed to try fixing issues from my initial review, but honestly, their efforts fell flat. After paying for my car, a $50 apology turned into $100 because they delayed things. Felt like they kinda forgot about me. Then came the DMV chaos. I ended up paying $741.86 to get my car registered because they didn't calculate the taxes right. Apparently, they "estimated" since they couldn't access the Nevada DMV site. Couldn't they just call? They promised to refund the extra $468.86 I paid, but communication has been a mess. Days went by with no response. This refund process is dragging on, and it's frustrating. Wouldn't recommend Driveway if you want a smooth car buying experience.

I stumbled across driveway.com while

I stumbled across driveway.com while hunting for my dream car and decided to give it a shot. Big mistake. They kept me glued to my screen for three days, jumping through hoops, only to charge me a $500 deposit for a car that had already been sold. Seriously? They then tried to sell me a different car, which felt like a total bait-and-switch tactic. Annoyed but curious, I played along, and they promised someone would contact me in 72 hours. Days passed, and no one got back to me. Meanwhile, my $500 was still with them. Thankfully, I used American Express, and they sorted out the refund hassle-free. In the end, I just went to the dealership and got the car in five hours. Driveway.com was a complete letdown—more like deception and delay than convenience.

We got a 2019 Ram

We got a 2019 Ram from Lithia/Driveway half a year back. It seemed alright at first, but soon we discovered water in the coolant system, which froze and caused some serious damage to the pully and serpentine belt. That was the first red flag, showing they didn’t really check the vehicle properly before sending it our way. Fast forward to this Monday, my husband was driving when the truck just caught fire out of nowhere. He barely escaped, and the tow company said they’d never seen a vehicle burn so badly. The truck was essential for our small business, and now it’s gone. Lithia’s lack of accountability is shocking. They sold us a ticking time bomb and couldn’t care less about the aftermath. Avoid them if you value your safety and livelihood.

Buying a car from this

Buying a car from this dealership was a total mess. They couldn't even get the paperwork right. Some stuff was online, but then I had to find a notary for other things. They messed up the documents, so I had to redo everything, which was super annoying. When the car finally showed up, it had scratches and dents everywhere, none of which were mentioned. Plus, they forgot the temporary license plate, so I couldn't even drive it legally. They also tried to take my old car without even telling me, which would have left me carless. To top it off, they messed up the financing numbers, overcharging me by not applying my deposit correctly. Total chaos and zero customer care. Wouldn't recommend this place to my worst enemy. Stay away!

Really frustrating

I bought a car from Driveway after searching for months. The car itself was great, met all my expectations, but the registration process was a nightmare. Driveway was supposed to handle the registration and tag transfer, which I paid extra for, hoping for a hassle-free experience. Instead, it took almost four months to get everything sorted out. I had to visit the DMV multiple times for temporary tags, which was a huge inconvenience and added extra costs. The delays and lack of urgency from Driveway were really frustrating. If you're thinking of buying from them, just be ready for a long wait with the registration paperwork. The stress and extra expenses really took away from what should have been a smooth process.

Buying a car through Driveway

Buying a car through Driveway was a bit of a rollercoaster, unlike my previous experience with Carvana. Honestly, it felt like I was constantly being passed around between different people, and nobody seemed to have all the answers. It was frustrating to deal with the lack of transparency, and it just felt like there was a lot of miscommunication going on within the same departments. Each time I called, I had to explain my situation all over again to someone new, which was exhausting. The process wasn't smooth at all, and it left me wishing I had just stuck with Carvana, where everything was straightforward and easy. Wouldn't recommend Driveway if you're looking for a hassle-free car buying experience.

So, I thought I found

So, I thought I found my dream car and decided to go with Driveway. I filled out all the necessary paperwork, dropped a deposit, and even waited to get the credit union's pre-approval. I kept checking in, trying to figure out what was next. When I finally got to speak to the rep around 6 PM, they dropped the bomb that the car had sold that morning! What was the point of the deposit then? And why run a credit check before confirming the car's availability? Now my credit's been dinged for nothing. The rep tried to push other cars on me, but they were more expensive and not what I wanted. Driveway seriously needs to rethink their process—it's 2026, this shouldn't be so complicated! Buyers, watch out!

We thought we'd give Driveway

We thought we'd give Driveway a try for our car purchase, but wow, what a headache. Bought a car, only to send it back because of a major mechanical issue. You’d think Driveway would step in and help, right? Nope, it was all on us to contact the dealership directly to get things sorted. Driveway's supposed to be the go-between, but they were more like a ghost. When we tried to get our loan voided, Driveway just passed the buck back to the dealership. Working with Sarah was a nightmare—she barely returned our calls and only answered texts she felt like. For a company owned by Lithia Motors, this was super disappointing. Definitely steering clear next time and letting folks know to avoid them too.

I got this car from Driveway

So, I got this car from Driveway and it’s been a nightmare. They sold us a car without a title, and now our temporary tags are expired. The company said they were clear about tags being temporary, but that’s not the issue – it’s the missing title. Our financing company is ready to cancel the loan, and Driveway’s solution? They’d cover our ticket if we got one for driving with dead tags. Seriously? The car could be impounded because we have no proof of ownership. The DMV even advised us to start legal action because selling a car without a title is illegal. Plus, the car was delivered with a dead battery, and the promised refund for the new battery took three weeks. Avoid Driveway at all costs.

I had such a frustrating

I had such a frustrating time trying to buy a car recently. Found a car I liked online and started working with Angie Brown to trade in my old car. Everything seemed fine at first, but then it all went wrong. I submitted an application to hold the car, got my old car appraised, and agreed to the trade-in. Angie asked me to submit a credit application and ran my credit twice because of her mistake. Even though I told her I was pre-qualified with Capital One, she insisted on going through Chase. After all this hassle, I paid a $500 deposit to secure the car, only for her to call me and say it was sold the day before. So frustrating, my credit took a hit for nothing, and I lost the car I wanted.

Beware

You know, I wanted to share my experience with Hyundai of Las Vegas and Driveway, part of Lithia Motors. We thought we’d found the perfect car, agreed on a price, and even left a deposit to seal the deal. Everything seemed to be going smoothly, until suddenly, the dealership pulled out of the agreement. They did return our deposit, but then we found out the same car was up for sale somewhere else with a higher price tag. It felt like a bait-and-switch, which was pretty frustrating and disappointing. We invested a lot into this, only to feel misled. I’m hoping they’ll own up to it and make sure future customers don’t face the same issue. Just sharing this so others can avoid similar headaches.

Wouldn't recommend this place

So, I thought I was finally going to get a good deal on a car with just $2000 down. After getting hit with nine credit inquiries, they approved me, and then it got wild. They asked me to trade in a car right after approval. Problem is, I don’t have a car to trade—just my wife’s and a relative’s. Living in rural NJ, a car is essential for me. They also asked for three referrals, which was strange. I've been buying cars for 14 years and never faced anything like this. They initially said they work with all banks, but turns out they only use their own. The interest rate and down payment demands were outrageous. I might have to dispute those credit inquiries. Wouldn't recommend this place.

Got a 2018 Yukon Denali,

Got a 2018 Yukon Denali, thinking it was perfect timing with a new baby and all. At first, everything was smooth, and I was loving the extra space. But then, out of nowhere, the car just wouldn't start. Had to jump it a few times, then took it to my mechanic, who said the battery was shot. So, I forked out $331 for a new one. Thought that was the end of it, but then the trunk latch just stopped working. Now, the trunk won't even close, making the car undrivable and unsafe. I mean, it supposedly passed a 120-point inspection, but how? I passed on the warranty since I drive a lot, but didn't expect these headaches. Called the dealership, and they just shrugged me off. Feels like a scam.

Pretty frustrating

You know, I was pretty impressed with the customer service when I visited this dealership. The staff were friendly and seemed genuinely helpful. But here's the thing, I bought a used car from them, and just a few months later, the transmission completely failed. It ended up being an $8,000 repair, which was a real blow to my wallet. They didn't offer any warranty, and I realize now that buying a car sight unseen was a risky move. My mechanic took a look and was convinced they knew about the transmission issue before selling it to me. It's frustrating because they sold it at market value, yet it came with this hidden problem. Just be cautious if you're thinking about buying from them.

Wow, what a ride

Wow, what a ride. Tried buying a car from Havanna and Trinity, and boy, was it an ordeal. I was ready to drop $36,500 on a vehicle, just asked if they’d toss in an extended warranty. You’d think that’d be a reasonable request, right? But nope, they kept sidestepping the question, like it was the hardest thing in the world to answer. I felt like they didn’t care if I bought the car or not. Communication was all over the place, and their attitude? Super dismissive. No wiggle room on price, no effort to make things work. It’s like they’ve got so many cars they don’t need to bother with customer service. If you’re shopping for a car, skip these guys. You deserve better treatment.

I walked into the dealership

I walked into the dealership excited to buy my Chevrolet Impala. I did everything they asked – signed the paperwork, settled on the loan, and handed over a $500 down payment. They did the credit check and said all was good. Days passed with no word, so I had to call them up. That's when they casually mentioned the car had already been sold to someone else! No calls, no explanations, nothing from their side. And then, they tried pushing a different car on me like it was no big deal. Felt really unprofessional, and now I’m stuck with a credit ding and no car. This place? Total mess. Be careful if you decide to buy from them, 'cause they might just sell your car to someone else.

I just wanted to share

I just wanted to share my frustrating experience with buying a car recently. Everything started off smoothly; I paid the deposit and was told the car was coming from Hawaii to the mainland. They said it would take three weeks, which was fine by me. But the next day, they called and said it would actually take three months because my rep was new and messed up the shipping details. I was busy with work, so I said I needed to think about it. When I got home, I checked my account and saw my order was canceled without any notice! No call, no email, nothing. I've tried reaching out to the CEO and the board, but no luck. Now, I'm filing a complaint with the Better Business Bureau.

I decided to buy a car

So, I decided to buy a car and the whole buying process was surprisingly smooth. Different people handled different parts of the sale which made things easy. I locked in my car on October 22, 2024, and it got picked up for delivery at the end of October. It reached the delivery spot by November 3rd but didn’t arrive at my house until November 11th. Now, it’s just sitting in my driveway. In Massachusetts, you can’t use temp plates, so I have to wait for the real ones. This is where things went south. No one seems to be helping me. My texts and emails are mostly ignored. Finally, someone told me I might get my registration before Christmas. What a mess!

Such a frustrating experience

I recently had quite a frustrating experience with this dealership. First off, it seemed like every time I visited, there was a new salesperson who didn’t really know what they were doing. I specifically asked them not to send my credit application to multiple lenders, but they went ahead and did it anyway. When the car was finally delivered, I noticed the tires were in terrible shape, practically falling apart. To top it off, they couldn’t sort out my plates or registration for three weeks, which meant my new car was just sitting there, unusable. If you’re thinking about going here, maybe think twice. This was one hassle I could’ve done without.

I tried snagging a pricey

I tried snagging a pricey Land Rover Defender from Driveway and it turned into a mess. We jumped through all the hoops—papers, documents, deposit, the whole shebang—and then we waited. But then we spotted the same ride at Largo Honda for $5,000 less. Naturally, we hit up our Driveway rep to ask about this massive price gap. He promised to check with the dealership. By the end of the day, Roberto Felipe from the dealership claimed the car was already sold to someone else. It felt like a total fib, just them dodging the lower price. Their communication was a nightmare and honesty seemed optional. Honestly, steer clear of Driveway and Largo Honda.

Man, what a ride. I

Man, what a ride. I went in thinking this dealership might be the one, but boy was I wrong. They threw an offer my way, which wasn't exactly what I hoped for, but I thought, alright, let’s see where this goes. Then they noticed my sweet aftermarket bumper and those cool light-up letters on the grill. Instead of seeing the value, they knocked off $2000 from their offer! Can you believe it? I even suggested returning everything to factory settings, but they just weren't having it. The attitude was just off, and the service? Not great. Felt like they were trying to pull a fast one. Needless to say, I walked out and didn’t accept their lousy offer.

I’ve had a truly frustrating

I’ve had a truly frustrating experience with this car delivery. When the vehicle showed up, it wasn’t on a flatbed but driven, and it had an extra 69 miles on it, plus a dent on the rear bumper. When I reached out to get it sorted, they wanted to charge me $895 just to take it back, even though it wasn’t in the condition I bought it. The promises they make about delivering cars in perfect condition are just empty words. And trying to talk to anyone in charge feels pointless, like nobody’s actually listening or cares. It's disappointing to see such practices from a dealership associated with Mercedes. This isn’t how customers should be treated.

So, I tried selling my

So, I tried selling my car recently and it was a real rollercoaster. I uploaded all the docs they asked for, did the virtual inspection, and even got a thumbs up for the price. But then, outta nowhere, they hit me with a "nope." They said my car didn’t fit what they're buying now, mentioning stuff like age and mileage. I was baffled, 'cause my ride's in tip-top shape and I just moved to Oregon from Tennessee. They claimed my registration was all wrong—said it was for a 2008 car, not my 2016, and hasn't been active since 2020. I’ve got the right docs in hand; someone clearly dropped the ball here. Frustrating, to say the least.

Total waste of time and effort

I thought trading in my cars for an X6 M would be straightforward. I had two vehicles in mind for the trade, which seemed promising since most places only take one. One of my cars, the Q80, needed a picture inspection. I went through the hassle, but never got a price back. Meanwhile, another car I had a quote for needed an update via a link that had nothing to do with the Q80. Everything just fell apart. Two managers, Trinity and Iboro, assured me it would be sorted out, but nothing ever happened. Really frustrating experience, especially when these platforms promise to make car buying simpler. Total waste of time and effort.