Bestcustom.co Opinii 209

Ordered a graduation cap kit

Ordered a graduation cap kit way ahead of time with fast shipping, expecting it to arrive before the big day. But it didn’t show up until the actual day of graduation! Paid extra for 5-7 business days delivery, so this was super disappointing. Tried getting a refund and it was just a mess—two weeks of back and forth, and they only offered to refund the shipping cost. But even that hasn't hit my account yet. It's frustrating because it's not my fault they can't handle orders. This is honestly the worst experience I've had with customer service, and I won't be buying from them again. Just want to send the kit back and get my full refund, including the shipping.

I ordered a custom item

I ordered a custom item from CustomBest earlier this month, thinking it would be smooth since they're based in Texas. Got an email on the 13th saying my order was on its way, along with a tracking number. But since then, no movement. It's been stuck in customs, and I needed it for an event that's already happened. I reached out to their support multiple times, and all I get is "give it more time." I asked for a refund, but they just keep telling me to wait. They offered me a 20% discount on my next purchase, but honestly, I’m not ordering from them again. Now, I'm planning to contact my bank about getting my money back. This was really disappointing.

I thought I'd found the

I thought I'd found the perfect gift online, but it turned out to be quite the hassle. The website made it seem like the company was based in Texas, but they’re actually in Asia. Shipping took way longer than expected, and the gift missed our anniversary. I reached out to return it, hoping for a proper solution, but they only offered to refund the shipping costs. It's like they didn't get how important the date was. Plus, their customer support is confusing. They list hours from 9 AM to 5 PM, but there's no phone number, and they reply to emails in the middle of the night. It's been a frustrating experience, and I wouldn't recommend this company.

I thought I'd surprise my

I thought I'd surprise my daughter with a custom dog pillow for her birthday, something special just for her. But, here we are, on her big day, and still no pillow in sight. I’ve been trying to get in touch with customer service, hoping for some answers or at least an update, but it's like talking to a brick wall. No responses, nothing. It's really frustrating, especially when you’re hoping to make a birthday memorable. I’d suggest looking elsewhere if you're thinking about ordering from this company. It’s been a real letdown, and I’d hate for anyone else to go through the same hassle. Save yourself the trouble and find a more reliable place.

I ordered something special for

I ordered something special for a birthday party, placed the order two weeks ahead, thinking it’d arrive just in time. Well, it never showed up. When I checked the tracking details, turns out, the package was mistakenly sent to Illinois instead of Maryland where the party was happening. Tried calling the company to sort things out, but the phone number listed was incomplete, missing digits. Felt so frustrated and helpless. In the end, I had to stop payment to get some resolution. It's disappointing when you're counting on something for a special occasion and it falls through. Lesson learned: double-check everything before placing an order.

Let me tell you about

Let me tell you about the time I ordered from this company. I decided to splurge a bit and went for the "quality version" of a custom order, expecting something really impressive. When it arrived, I couldn't believe my eyes. It looked like a middle school project, like someone just started learning Photoshop. I was really disappointed and reached out to them, thinking they'd make it right. But nope, they wouldn't even consider a refund. It's frustrating when you pay extra for quality and get something that looks amateurish. Honestly, I'd think twice before ordering from them again. Wouldn't want anyone else to go through the same hassle.

I ordered a gift on

I ordered a gift on September 23 and paid extra for expedited shipping, thinking it would arrive quickly. It's now October 3, and the tracking info still shows it sitting in a warehouse since September 28, just waiting for USPS to pick it up. I reached out to customer service, hoping for some help, but all I got back was generic, automated responses. It's frustrating because I expected a bit more accountability, especially when they charge extra for a faster service that isn't happening. Businesses should prioritize customer communication and stick to delivery promises. A little human touch could go a long way in resolving these issues.

I thought I'd surprise my

I thought I'd surprise my son with a supercar advent calendar, ordered it on November 24th. Fast forward to December 8th, and it's still not here. I reached out to customer service, hoping for some clarity, but they just sent me the same tracking info I already had. It's like hitting a wall. No update, no idea if it'll ever arrive. We're in the second week of December, and my son’s still waiting. Best Custom's customer service is really disappointing. I asked for a refund, but who knows if that'll even happen. This whole experience has been frustrating, and honestly, I won't be ordering from them again. Just feels like they don't care.

I can't believe how bad

I can't believe how bad my experience was with this company. The product I got looked nothing like the photos online. I kept asking for updates on my orders and even paid extra for fast shipping, but it didn't help at all. I tried to cancel my orders multiple times, but they just ignored my requests. The first order took ages to arrive, and I'm still waiting on the second one. They take forever to reply to emails, and there’s no way to talk to a real person. I really wish I could get a refund for both orders. I'm so disappointed with the service and the product. Never buying from them again, way too expensive for such poor quality.

I ordered something special for

I ordered something special for Christmas and thought paying extra for faster shipping would ensure it arrived on time. But here I am, days past the holiday, and my package hasn't even shipped yet. It's really frustrating and makes me suspect this company might just be drop-shipping cheap stuff from China. Their business practices feel really shady, and I can't help but feel like I've been scammed. This has definitely been a learning experience for me, and I'll be way more cautious about where I order from in the future. It's a reminder that not all online stores are trustworthy, and sometimes, things are just too good to be true.

Not the best experience

I recently had an experience that was quite a rollercoaster with this company. First off, the communication was lacking big time. I had a few questions, but they just didn't seem interested in answering. The wait for my order was way longer than expected. It felt like forever before my shirt finally arrived. Speaking of the shirt, it's okay, but not great—I'd give it a 6.5 out of 10. I decided to ask for a refund because of the long wait, but my request has been ignored a couple of times. It's been frustrating trying to get a clear response from them. Overall, not the best experience, and I'm not sure I'll be shopping here again.

I ordered a product and

I ordered a product and paid extra for priority processing and expedited shipping, thinking it would arrive quickly. Weeks went by, and nothing. I reached out to customer service, expecting a tracking number, but they just told me to be patient because of the holidays. Eventually, I got a tracking number from a Chinese company that showed my package bouncing around different countries. After almost two months, it finally showed up as delivered in Kentucky – but I live in Washington! At this point, I’m convinced the whole thing is a scam. I've filed a dispute with my credit card company. This has been a frustrating experience.

I had quite the experience

I had quite the experience with Best Customs recently and it left me pretty disappointed. I ordered a mug from them on June 4th and didn't hear a peep until I reached out on June 10th. They finally replied on the 11th, just telling me to hang tight. I was fed up by the 12th and asked to cancel my order, and suddenly, they sent me a tracking number. Funny thing is, USPS didn’t get the package until the 19th! When I asked for a refund, they refused, citing shipping delays, even though their policy says 30-day returns. It just feels shady. I wouldn't recommend dealing with them. Feels like they don't care about their customers.

I decided to order a

I decided to order a cute hat for my dad's birthday and splurged on expedited shipping because, you know, birthdays don’t wait. To my surprise, the hat showed up a week after the party. Frustrated, I tried to return it, but the company flatly refused, claiming it arrived "within their shipping time frame." That wasn’t right at all, or else I wouldn’t have bothered with the fast shipping. After a frustrating email exchange that went nowhere, I finally gave up. It's really disappointing when things don't go as planned. Honestly, next time I'll just stick with Amazon. They seem to have a better handle on getting things right.

I stumbled upon this site

I stumbled upon this site called Bestcustom, which claims to be based in Texas. But something felt off. When I tried dialing their number, I got nowhere. What’s even more frustrating is that I noticed some of their products looked eerily familiar. Turns out, they’ve been snagged from Etsy shops, including one of my own designs! It’s so disappointing to see your hard work being sold elsewhere without permission. If you’re thinking of buying from them, I’d say skip it. Head over to Etsy instead where you can find the real deal, often at a better price. Plus, you’re supporting genuine creators. Just be cautious out there!

I placed my order on

I placed my order on June 27 and opted for expedited shipping, thinking it would arrive quickly. But here I am, still waiting without any sign of my package. The frustration really kicked in when I tried to get in touch with someone for help. Turns out, there's no direct line to speak to an actual person, just automated messages and emails that don't really solve anything. Every time I check for an update, I’m given vague information with no real tracking details. It's as if my package has disappeared into thin air. I feel left in the dark, and it's quite disappointing not knowing when or if my order will ever arrive.

I had a not-so-great

I had a not-so-great experience with this company. I ordered a baseball hat featuring an American flag and my name, paying a steep $52. When it arrived, it was the wrong color. Frustrated, I reached out for an exchange, but they wouldn't budge. All I wanted was the right color, but they just refused. To add insult to injury, the hat felt really cheap, like something you'd find for a few bucks at a discount store, definitely not worth the price, no matter the color. It's disappointing to deal with such unprofessionalism, especially when it's so easy to make things right. This company's service left a lot to be desired.

I decided to get my

I decided to get my mom an infinity patch, sounded like a perfect gift. But the website was such a hassle to use. No clear details after ordering, so I was left guessing until it showed up. I emailed Best Custom multiple times to confirm things, but no one got back to me. After almost a month, the patch arrived, but it was totally wrong. I wanted "Mom" on it, like the one they advertised, but instead, it had my name on it. Their site doesn't explain things well at all, so it was a mess. Now, I still don't have the patch I wanted and I haven't bothered contacting them again. I think I'll just look for another place.

I decided to splurge a

I decided to splurge a bit and go for the upgraded quality, thinking made in USA meant top-notch. After waiting weeks, the package finally arrived, but one glass was shattered. The rest looked like someone slapped a dull sticker on them, totally not what the website showed. I've tried reaching out to the company three times now, hoping for some kind of solution, but it's like I'm talking to a wall. Zero response! These were supposed to be special Christmas gifts, and I shelled out $50 per glass. Honestly, I'm embarrassed even thinking about giving them away now. Super frustrating experience, to say the least.

I decided to treat myself

I decided to treat myself to a fancy etched rocks glass I found online. The picture looked great, so I placed the order. But when it arrived, it was just a regular glass with the image printed on, not etched as promised. Feeling a bit let down, I reached out to the company, hoping for a replacement or refund. Instead, they offered me 20% off my next purchase. Seriously? Why would I want to order from them again when they messed up the first time? It's disappointing when expectations aren't met, especially when the advertised product is not what you receive. Not sure I'll be shopping there again anytime soon.

I ordered an Advent Calendar

I ordered an Advent Calendar from Best Custom on November 24th for my son, and I’m still waiting. Christmas is just around the corner, and there's still no sign of the package or even a refund. They did send an email saying sorry for the delay, but it’s getting ridiculous now. I get that things can get busy around the holidays, but we’re talking nearly a month here. I’ve tried emailing them a couple of times, but it hasn’t helped at all. It’s frustrating, and I’m definitely not going to order anything from them again. This whole experience has been a letdown and has added unnecessary stress to the holidays.

I ordered a gift, and

I ordered a gift, and it arrived in pretty good shape, but man, the wait was something else. Took about three weeks to get to me because of some U.S. production delays. Thought it’d be faster than doing it internationally, but that wasn’t the case. I wasn’t thrilled with the item and the communication was lousy, so I asked for a refund. I met all the conditions for getting my money back, but they just wouldn't budge. Instead, they tossed me a 20% off coupon for next time, which felt like a shrug-off. Honestly, the whole experience left me disappointed. Would think twice before ordering from them again.

I ordered a small 2-inch

I ordered a small 2-inch patch from this company with an expected delivery date by October 16th. By October 29th, I was still waiting. The tracking info showed that it hadn’t even left their facility. I paid $9 just for shipping, thinking it would ensure a timely arrival. It feels like the company has no sense of urgency. I reached out to customer service hoping for some help or at least a refund, but they’ve been unresponsive. It's frustrating because I trusted their delivery promises and now I’m stuck with nothing to show for it. Just disappointed and unsure if I’ll ever get my order or money back.

I thought I’d surprise my

I thought I’d surprise my mom with something special for Mother’s Day, so I ordered a gift, even paying extra for expedited shipping to make sure it arrived on time. Well, it’s been nearly three weeks, and we’re still waiting. Trying to get answers from customer service has been a nightmare. It feels like I’m talking to a brick wall, as they keep sending the same canned message about supplier issues and delivery delays. It’s beyond frustrating not getting any real help or information. Honestly, I wouldn’t recommend ordering from here if you want your gift to arrive on time. It’s been a huge letdown.

I thought I'd found the

I thought I'd found the perfect place to buy a Charlie Kirk flag, but boy, was I wrong. Paid extra for expedited shipping, hoping to get it faster, but it took just as long as the free option. When I reached out for a refund, they kept passing me around without any real answers. The flag itself? Terrible quality. I genuinely feel like I got ripped off. It's frustrating when a company overpromises and underdelivers. If you're thinking about ordering from them, save yourself the trouble and look elsewhere. I rarely write reviews, but I felt like I had to warn others. Don't make the same mistake I did.

I thought I'd treat myself

I thought I'd treat myself and go for the expedited shipping and upgraded product, all proudly advertised as made in the USA. Well, three weeks later, my package finally arrived, and you can guess my surprise when I saw 'Made in China' on the label. No sign of any "upgrade" either. I've emailed their customer service a bunch of times, hoping for some explanation or at least an apology, but it's like shouting into the void—no response whatsoever. It's frustrating and disappointing to say the least. I feel like I've been taken for a ride, just like so many others. Definitely not what I signed up for.

I wouldn't recommend this

I was thrilled when I stumbled upon a cool design and couldn't resist ordering a crewneck sweatshirt. Paid extra for "premium quality," hoping it'd be like a Gildan hoodie. When it arrived, I couldn't wait to check it out. But, wow, was I let down. The sweatshirt was so thin and felt scratchy, not at all what I expected for $42 plus $9 shipping. The design itself was fine, but the quality was seriously lacking. Paying an extra $6 for "premium" was a joke. Luckily, I still have time before Mother's Day to find something better. Honestly, I wouldn't recommend this to anyone looking for good quality.

I was super excited to

I was super excited to get matching shirts for Father’s Day—my hubby, little boy who's seven, and our four-year-old girl. But guess what showed up? Adult-sized shirts, like they were meant for giants or something. I reached out, thinking they'd fix it, but they said those are their standard sizes. Seriously? They call that normal for kids? I mean, I'm 5'3" and 140 pounds, and these shirts would drown me. I attached pics so you can see the madness. I just wanted something cute for Father's Day, and now I’m stuck with these humongous shirts. It's not what I expected at all. Feeling really let down.

Ordered a gift in May,

Ordered a gift in May, hoping it'd make it in time for Father's Day and our anniversary. Well, it's almost July, and guess what? Still no sign of it. Tracking promised it'd be here by June 16th, but here we are on the 28th, and nada. Rang up the post office, and they reckon it's lost. Reached out to the company, hoping for some help or at least a refund, but all I got was "wait." No clue when it might arrive or if they'll send a replacement. Was really looking forward to surprising my husband with it, so this whole situation's been a letdown. Just feeling really frustrated with this whole ordeal.

Pretty disappointed with what arrived

I recently ordered what was supposed to be a set of three custom golf balls, but I was pretty disappointed with what arrived. Instead of a nice box with three balls as shown in the picture, I got just one ball, awkwardly wrapped in bubble wrap. It felt like a bait-and-switch deal. Plus, the delivery took way longer than they promised, messing up my plan to gift it on time. It's a bummer when you can't rely on what a company says about their products and shipping. After this experience, I don't think I'll be ordering from them again. I expected better service and accuracy in their advertisement.