ContactLens.com

Saved me in a pinch!

I ran out of contacts right before a big trip and was scrambling to find a quick option. Contactlens.com came through big time! They had my prescription in stock, and the fast shipping was a lifesaver. I sent my prescription and my order was able to ship the same day. I usually don’t write reviews, but I was so impressed with the service I felt like I had to share. Will definitely use them again!

Even though my order took longer

Even though my order took longer than expected due to issues outside their control, the customer service was really good. They answered my emails within an hour with an update. I would definetely recommend.

The Customer Service (Melissa) experience was amazing.

The Customer Service (Melissa) experience was amazing. I had a problem with USPS delivery. When I reached out to Customer Service, she and her team supported me at every point. The responses were quick and really useful. The Customer Service team showed a lot of effort in helping me fix the problem. It was obvious to me during the process that fixing the issue was just as important to the Customer Service team as it was to me.

I ordered contacts from this

I ordered contacts from this company over a month ago and it's been a nightmare. First, they sent me someone else's contacts. When I called to let them know, the guy was super rude when I mentioned I didn't have a printer. I managed to get the wrong contacts back to the right person as soon as I got the new label, but then I received another box with the wrong prescription again. So, I had to prove I got the wrong ones by sending a picture. Apparently, this mix-up happened to at least three of us. I'm now a month without my correct contacts, and when I emailed them again, the response was rude, acting like it was all my fault. Melissa even had the nerve to ask if I could find someone with a printer in my tiny, middle-of-nowhere town. I kept telling them I didn't have access to one! To top it off, they wanted me to send the other person's contacts to them at my expense. Seriously?! This company is awful! They refused to overnight a label, saying it would cost $40, in the most condescending tone. They acted like this whole mess was my fault. I'm never using this company again and I'm reporting them to the Better Business Bureau. I've never been so disrespected in my life. I've got all the emails to prove how badly they've treated me. And remember, this didn't just happen to me—it happened to at least two other people. Stay far away from this company!

I recently used a contact lens mail order

I recently used a contact lens mail order service and found it quite good. The ordering was easy, and the lenses came quickly. They were comfortable to wear and provided clear vision. The prices were reasonable as well. Overall, a handy and affordable choice for my eye care needs.

Very simple website, ordered straight

Very simple website, ordered straight from my phone. Had to enter my doc info but sent in my prescrption anyway. Contacts sent the next day.