Lifemd.com Opinii 300

LifeMD Survey

Life MD has been good, but I thought there would be more interaction. Not just emails and messages.

Missing something

Maybe I am missing something (and I probably am), but my experience so far has been...kinda... anticlimactic. I have been on the program since July 2025. I have lost about 11 lbs. I thought I would have lost more by now. I know that sometimes I eat something sugary, but it isn't very often. I am pretty careful. I guess I would like to see more organized food and meal structure for this plan. What am I supposed to eat, and I am guessing what I am NOT supposed to eat would be sugary and high-carb foods. But the point is I AM GUESSING. I would like a more structured plan. I would like a care team that checks in on me, not quickly trying to get me off the phone when we have had one or two meetings. I just thought this would be more. Additionally, the product was advertised as less expensive than it actually was. But I was willing to live with it just to get going. I am not sure I would recommend Life+MD to my friends.

Ok at first

It was good the first couple of months but after it was horrible. I had to send constant reminders for prescription refills and that only worked for the next couple. After that my subscription would say it was sent and either I never heard which resulted in another email or my pharmacy would send it back to them and they would do nothing even though they said they did. My last two months of my subscription I had no successfully filled prescription. My insurance covered it and all was good. I liked the success I had on it and just went to my regular doctor who prescribe it. No subscription cost, no reminder and I get notified automatically on my refill. This company is not a good substitute for what you can just do through your regular clinic.

Almost what is advertised.

LifeMD as a whole works. I am losing weight! Yay to losing 27 pounds in 5 months. However, setting up appointments with a CNP is NOT as easy as is described. The (MY) Life MD app won’t work as it should…no scheduling appointments, no talking to a doctor/CNP online because the “portal” DOESNT WORK. After reporting to tech team numerous times I MUST CALL Life MD for any action. I HAVE had success with phone calls. It’s a bit frustrating when I cannot set appointments online…I always have to call, wait on hold for 5-10 minutes, then the call center person can usually help with what I need. That’s why I gave a 3 star review.

Poor Customer Service

The doctor care is great! They are very informative and helpful in addressing all your questions and concerns. The customer service is not very helpful and do little to resolve or expedite resolution. I also experienced delivery issues multiple times within a 3 months enrollment plan. My medication was delivered to the wrong address multiple times. Reshipment of meds took a month to replace and took constant follow up. Still experiencing delays with filling refills. Will not be renewing my subscription. Highly disappointed!!!

Factory Medicine

Overall the service isn't bad - as long as there aren't any glitches with prescriptions, which only happened once in the last year but it took almost two weeks to get someone to answer. When you do need to have a video call thing with a provider, it's definitely factory medicine from a public company (NASDAQ:LFMD). They want to get you in and out as fast as humanly possible so they can move onto the next patient. I'm sure part of this is the likely low pay to the provider, but that's just the corporate mentality.

Poor customer service/transition

I have been a member of LifeMd for a few months, this month apparently they were sold and my prescription was declined, there was no member communication or instructions. No one sent an email to advise us of any upcoming changes, I sent a message through the portal to my initial care team member and someone wrote me to tell me to call and schedule another appointment. If my care team person is no longer there, good customer service on your part would have someone call me and explain the changes.

The company is awesome but they need to sort out their app messaging system

The company actually tries to communicate well, but they service provider they use has a horrible MESSAGE system it keeps piling on messages with a time stamp but no date stamp, once a message is acted on they have no way to continue or confirm its been replied to so it just kind of sits there, you think they have ghosted you but they just haven’t been notified due to the antiquated system. To go to the next level they are going to have to fix this and enable the deletion on of old messages

Item showed as delivered but never was received.

The LifeMD app showed my order as delivered via FedEx. However, the date it was allegedly delivered was a Sunday and FedEx does NOT deliver on sundays. I never could find my item and my ring doorbell history from the 2nd showed no movement at the front door. (Yay me for paying for the video backup). So I’m currently dealing with FedEx and LifeMD on this issue.

Customer service great

So people see customer service is great and wonder why 3 stars. I started this "journey " on September 11th. It has been 47 days. While I haven't gained, I have only lost 6 pounds. I am going to give it another month. Everyone I have encountered has been extremely professional and encouraging. This is the reason for one more month.

Semiglutide

We started out great. The online Dr’s are great and I went for almost a year taking my injections and lost 40 pounds. Recently I cannot get my prescriptions on time, I frequently run out of semiglutide and have to skip doses. It takes days to get a response through the app. I will probably continue with a different company.

Helped me lose weight

I like that the program helped me get close to my goal. And the price was reasonable. I don't like that the maintenance program costs more than the base program. And there is less medication and doctors visits required. Plus, customer service was no help as to why. And didn't care.

Just like all the others

You get the same treatment here as other App based healthcare. I’ve already cancelled once with them because of fees and only came back because they lowered them. Long waits for responses. App has issues with trying to get on meetings. Usually end up having to call.

I consistent

I have referral to family and friends to find out they try charging them over 100.00 more and it should be consistent makes me wonder if it's all about money. I won't refer anyone else. I also work in the medical field so could be lots of referrals.

Lack of communication.

This company feels more money based than anything. I’m out of my prescription and can’t get an appointment for 3 days, because the renewal button does not appear. They want to always increase your dosage.

Membership

I was asking about renewing my membership but now that i was a member there isn't any discounts. So a person only gets discounts until they get you in then after that your chop liver. Little disappointed!

L IFE MD

Wrote a whole detailed review. And try to submit and and said I missed something.But when I clicked on it it wouldn't do anything. Many companies out there. This is one of them. There are some issues.

Customer as of August 2025

When I started in August it took over week to get a response back. Communication is hit or miss. Overcharged one month still trying to get it resolved

Hiding Fees

Yes the product is great but you have a membership fee and than an RX fee which goes up when you dosage increases.

Disappointed

I started this with hopes of having a great support team and a practitioner who would monitor my progress. However, I feel like all I got was a money making deal with no support. I only heard from the NP the first day we met online and that was it. I never had another appt scheduled nor did anyone check in on me. Started having issues on the higher dose and concerns on the 'compounded' meds after reading some medical articles. Just really disappointed that people would allow others to inject themselves with random liquids and not do any follow up. Hence I cancelled.

Hit and miss

I am slowly getting the results I am looking for but I feel like I have to wing it on my own and Google my questions or ask others on reddit that are doing similar treatments for feedback. My "care team" is essentially non existent. Unless you count billing. They are on it like white on rice. Paying another 500$ for the convenience of my "care team " for 6 month is not convenient at all. Now I feel stuck until I get the final results I'm reaching for. Because changing providers at this point seems like more problems to be had. So thanks for billing me steadily.

More expensive than most and lacks communication

I had an issue when they sent me for bloodwork and then it took 7 months to pay the bill. They would promise to call me back with updates which never happened or that someone from the management team would call and that NEVER happened either. You can't get in touch with a provider unless you make an appt which is always weeks out, even though they say you have access all the time. Of course, they are on time with taking your management fees which are way more than everyone else. I will be looking for another provider for my meds.

doing it since 2 months without any reduction of weight

I am doing this now since a bit ore than 2 months. following all the recommendations from the doctors. The result I would say is frustrating. lost 2 lbs within the first 2 weeks then gained 2 lbs after that again after a few weeks lost 2 lbs again and now i am back this 2 lbs again. didnt see any positive effects so far besides having nausea, diarrhea and constipation sometimes since 2 months. For the very expensive program and the expensive medication costs is disappointing so far.

Having to reorder every month when my account is already debited.

I feel like if my account is already debited every month for my medicine I should at least reserve an email reminding me it’s time to reorder or a phone call. We all get busy with life and assume since my account has already paid for it it should be arriving soon. Then to only half credit me for a month I didn’t receive sucks! I’ll be looking into other companies!

Bait and Switch

As your dosage increases, so does your price. I have only increased my dosage 3 times, and the price is now $100 more a month. It should be one fixed price. I am very disappointed.

Very disappointed

The company was very fast to take the money and schedule the first appointment. The Doctor prescribed the medicine. But 6 weeks later I still have not received the medicine.

No weight loss after 3months!

No weight loss after 3months! After 3 months at 30 units, still no change!!!! I eat healthy and work out.

Medication arrives above temperature limits from FDA, better use it they are not replacing it

I contacted LifeMD after receiving my medication that I ordered and authorized. As soon as I opened the package on Friday, I opened it and reached inside the package to feel medication that was not cool, not warm, but HOT. I live in the south of the United States of America, the ambient air temperature before humidity the day it had arrived was around 97. The humidity that day was around 100%, and the real feel was closer to 115 degrees. I knew this medication was perishable. It arrived at my house at 2:20-2:30 on a Friday afternoon according to my ring camera and sat in the sun for 3 hours until I could get home from work. When I immediately pulled it inside. A sticker on the outside of the box from the compounding pharmacy states that this package is designed to be at 90 degrees for 4 hours only. So, I contacted LifeMD customer services, general support division. I stated the medication arrived hot, and I received a response on Saturday stating the replacement team would be in touch and expediting a shipment to me. I threw the medication away, thinking "Well they deal with this in the summer." I personally know living in the South I cannot order a Blue Apron, or a food prep box in the summer without it arriving spoiled. Monday Morning, or two days after I threw the medicine away, I received the most generic response ever. I honestly did not know what they were telling me, other than stating "...in March they switched to summer packaging." I have attached the image of the responses and discussion with LifeMD. I asked if they would still be replacing my medication and the short answer was only at my expense. The medication was safe for 24 hours after it arrived, regardless of the temperature of what it arrived at, regardless of the packaging stating it can be stored at 90 degrees for 4 hours before it goes bad. The ONLY way I would be getting replacement medication is at my expense. After I was already told it would be replaced 2 days prior. The packaging states it is not meant to be stored at this temperature, they wanted me to use this medication. If you get on the FDA website, the medication cannot be stored above 86 degrees Fahrenheit. Well, it arrived hotter than that, due to simple rules of deduction, my body is 98.6, the palm of your hand cannot be used to take take a temperature since they do not detect actual temperature well. You are taught to use the back of your hand to take a temperature. I reached into the box with the palm of my hand against the package and the FIRST thing I felt was HOW HOT it was. They stated again LIFEMD will not replace the medication because it was within 24 hours, and if they do it is at my expense. Regardless of what is safe as stated by the FDA, they WILL want you to use medication that arrives above the temperatures that the FDA states to discard the medication. It could be on FIRE, but it arrived in the 24-hour window, therefore corporate policy is that it is safe. This company ONLY wants your money, look at the other reviews.... TRUST them. The providers are GREAT, medication won't arrive or it will arrive the temperature of the sun. You get what you get, and you better not throw a fit because they do not care.... Corporate Policy states you must use that medication that has arrived above the safe temperatures.........

Horrible Support Could not Cancel - Be Warned !!

I signed up 9 months ago, but was never able to use the service and never had a consultation or a prescription . I attempted to cancel the account since I was not able to use the medication or service but was put on hold each time i called. After 15-20 min I was given a call back option at the current number or a new one. I selected the current number and the service hung up. I never received a call back. This occured for several billing cycles and I was never able to reach the support number succesfully. I was getting charged $387 for 3 months of service of which i have never used. When i attempted to cancel the account online the option told me i had to call the 800 phone number. I had to cancel my credit card used for payment stop payments to LifeMD which was a major problem as you can image. I still have not received any word from them and now i am being told I owe them for 6 months. This is a disaster as they disabled the cancel button and don't answer or call you back. Be warned. I am out almost $1500 dollars for something I have never used and have yet to hear from them. Be Warned!!

Horrible Experience

I had a very disappointing experience with LifeMD and their GLP‑1 program. You’re required to pay for a consultation upfront, and that consultatin is non‑refundable—no matter what happens afterward. During the consultation and on their website, they advertise the initial medication dose as $199. However, I was charged $349 without any notice or confirmation. The charge was simply applied to my card. When I reached out to request a refund for both the consultation and the medication—given that the pricing was not what was advertised—I was told that the consultation was non-refundable. Had they been transparent about the actual cost, I never would have agreed to move forward. On top of that, you pay a monthly membership fee, yet it takes them days to respond to even basic inquiries. For a service you’re actively paying for, the lack of communication is unacceptable. It’s clear why they push you to sign up online and pay upfront. Overall, I paid for a consultation and ended up with nothing but frustration. I strongly recommend looking elsewhere.