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Podsumowanie

Driveway.com ma 3.8 - ocenę gwiazdkową z 335 opinii, wskazując na niski poziom satysfakcji klientów!

  • 5 gwiazdek

    64%

    208 opinie

    208 opinie

  • 4 gwiazdek

    7%

    24 opinie

    24 opinie

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    4%

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    22%

    77 opinie

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  • Opinie z innych krajów:

  • B

    Brian Hoskins

    1 opinie

    United States

    When I decided to check

    When I decided to check out selling my car, I really didn't think much would come of it. Just curiosity, you know? But when Driveway's offer came in, it was way above what I expected and even higher than what others were offering. That got my attention, and I figured, why not go for it? The whole thing was pretty straightforward, and I was updated through texts and emails, which was nice. But when it came time for my car to be picked up, the team didn't arrive at the scheduled time. A quick call later, and they were there within an hour. It seems like Driveway's communication with local dealerships could use some work. Overall, though, it was a solid experience. I'd recommend giving Driveway a shot, but it's smart to compare offers first.

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  • B

    Brian

    1 opinie

    United States

    We stumbled upon a 2019

    We stumbled upon a 2019 model with just 18,200 miles, exactly what we wanted, and honestly, it felt like winning the lottery. After scouring the internet for days, this was the gem none of the other sites had. Driveway offered a sweet deal, so we couldn’t resist. The whole buying thing took a bit of patience, but worth it. Elizabeth kicked things off, making sure the car was ours and handling the insurance stuff. Mireya handled the contracts and payment bits, even though some papers needed to be UPS-ed for notary. Jaylynn got our registration sorted, while Darren organized the delivery. It took 13 days for the car to arrive, and though the temporary tag situation was a hassle, our Private MVD sorted it. Loving the car now!

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  • J

    Jake G

    1 opinie

    I was about to give this

    I was about to give this review a full five stars, but then Driveway went and sent the check for my payoff to the wrong bank. It actually had me thinking about giving them even fewer stars – a real hassle, you know? My lender was blowing up my phone about payments for a truck I didn't even have anymore. But, I gotta hand it to Chris Savage in customer service. This guy was a real hero. He jumped into action, making calls and sending emails to my lender pronto. He even got on the phone with my lender to explain that it was Driveway's mistake and the funds would be there ASAP. Chris seriously restored my faith in Driveway, and I'd consider using them again in the future. So, thanks again, Chris!

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  • A

    Anderson

    1 opinie

    I recently went through the

    I recently went through the car-buying process with Driveway and had a mostly good experience. They kept me updated consistently, which was reassuring. However, I did run into a couple of hiccups. For one, even after putting down a payment, the car isn’t reserved until all paperwork is done. I had to specifically ask my rep to contact the dealership to hold the vehicle, which was a bit annoying. Another problem is with the vehicle registration. My temporary tags are about to expire in two weeks, and despite sending all necessary info and following up multiple times via email, I haven’t gotten any response from their side. It’s a bit frustrating, but overall, the experience was fairly positive.

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  • C

    Chris Johnson

    1 opinie

    United States

    Such a great time

    I had a great time working with Marco from Driveway, he really knows his stuff. Marco was super helpful, answering all our questions and always getting back to us quickly, even with our different time zones. We managed to trade and get a BMW delivered right to our driveway in no time. We had a bad run with Carvana before – they wanted to delay delivery for months when we were all set to sign. Not cool. Marco and Driveway turned things around for us. For anyone looking to upgrade their ride, these guys are solid. I’m giving them 4 stars for now, just waiting to check out the car once it arrives, then I'll probably bump it to 5.

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  • S

    Sharon Wiggins

    1 opinie

    United States

    I bought a car

    I bought a car and overall, the experience was pretty good. The customer service team was quick and made the whole process easy. Throughout the purchase, I talked to several different people, which was a bit confusing. One guy promised to send the owner's manual for my Jeep overnight if I signed some forms to speed up the shipping. Sadly, I never got that manual, and his dishonesty was disappointing. Everything else went smoothly, though. They even did a follow-up to ensure everything was alright with the purchase. If you go through this process, make sure to note down the names of everyone you talk to for follow-up purposes.

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  • M

    Megan Summers

    1 opinie

    United States

    So, I just got this

    So, I just got this stunning car, and let me tell you, it's been quite the ride! Buying it was a breeze, all thanks to the fantastic team. Corey handled all the coordination like a pro, and Donte from the valet team? Just wow, super friendly and made everything smooth. But, here's where it got a bit bumpy – the delivery. My car was overlooked for pickup not once, not twice, but three times! I mean, come on, I'd already paid for it, so that part was a bit of a letdown. But hey, despite the hiccup, buying a car online is something I'd definitely recommend if you want convenience and a mostly hassle-free experience.

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  • s

    steven wild

    1 opinie

    United States

    Let me tell you about

    Let me tell you about my experience selling my truck. It was surprisingly smooth from beginning to end. They offered me a really fair price, and the whole process was simple and straightforward. After agreeing on the price, I just had to upload some pics and fill in some basic details. Honestly, my only worry was that I'd never heard of them before, so I was a bit anxious it might be a scam. They should definitely work on getting their name out there more. Overall, I'd use them again without a doubt. I hope they start including other vehicles like boats, jet skis, ATVs, etc. Definitely worth checking out.

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  • D

    DeJon

    1 opinie

    United States

    Went to Driveway Rep for

    Went to Driveway Rep for a new car, and wow, what an experience! From the start, they made me feel super welcome. The staff was not just friendly—they really knew their stuff about cars. Every question I had was answered with patience, and they made sure I got what I needed. The process was smooth, no waiting around. They respected my time and were very organized, which was awesome. I could tell they were pros who truly wanted to help me find the right car. It's rare to find such genuine care these days. If you want a hassle-free car-buying trip, check out Driveway Rep. They're on top of their game!

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  • C

    Christie Lawley

    1 opinie

    United States

    We went to get a

    We went to get a car, and though we couldn't snag the one we had our eyes on, we ended up with a solid second choice. Nicholas was the highlight of our visit. He really went above and beyond, making us feel important and well-cared for. His attention to detail and genuine concern for our needs stood out. The car we got is great, even if it wasn't our first pick. But thanks to Nicholas, the whole process felt smooth and stress-free. It’s rare to find someone so dedicated. Overall, we left feeling satisfied, and it's mostly because of the top-notch service we received.

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  • P

    Payton Olverd

    1 opinie

    United States

    I ordered some stuff

    I ordered some stuff online and had an interesting experience. The company was pretty good at responding quickly and wrapping things up fast. No surprise fees, which was nice. But the shipping part was a bit of a mess. I got contacted by two different people about delivery, which was kinda confusing. And the driver, who was in touch with me, couldn't really tell me when exactly they would show up. It wasn't a huge deal, but a more specific ETA would've been helpful. Overall, decent service but the shipping could use some improvement.

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  • L

    Laura Deurmyer

    1 opinie

    United States

    I had a pretty good

    I had a pretty good experience overall, but there was a bit of a hiccup. Megan was super helpful throughout the process. We found a car we loved and thought it was ours, but turns out it got sold to someone else at the same time. That was a bummer for sure. Had to start the whole search again, which was frustrating. But Megan really made the difference. She stayed patient and helped us find another car that fit our needs. Can't say it was perfect because of that mix-up, but Megan's assistance made it easier to handle.

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  • T

    Todd

    1 opinie

    United States

    Browsing for a car on

    Browsing for a car on Driveway turned out to be a breeze. Their inventory lets you peek at options beyond your neighborhood, which is super cool. Knowing upfront what you'll pay without dealing with pushy salespeople is a refreshing twist. The only hiccup was the number of folks handling the deal—it got a bit confusing figuring out who to reach out to with questions. But overall, it was a smooth ride and I'd definitely recommend giving it a go if you're car hunting.

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  • S

    Sonya

    1 opinie

    I had a great experience

    I had a great experience with my car inspection. Jennifer came over for the test drive and she was super kind and professional. She explained the whole inspection process to me, which made everything so much easier. I also want to give a shout out to Tyler who helped me online. Both of them made the process smooth and less stressful. It's nice to have such responsive and friendly folks to deal with. Overall, I felt really comfortable and well taken care of.

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  • n

    nicholas reed

    1 opinie

    I was really happy with

    I was really happy with how things turned out. They gave me the best price for my car, which was awesome. Only hiccup was the third party pickup—they delayed a couple times and then suddenly appeared without warning. Thankfully, I was only half an hour away, so it wasn't too big of a deal. Other than that, the process was pretty smooth and straightforward. Would definitely recommend if you’re looking for a good deal on selling your vehicle.

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  • A

    Alexa Gargano

    1 opinie

    The support team was quick to respond in all aspects

    The support team was quick to respond in all aspects, and everything was done on time. Yet, the state of the car upon delivery was not what I hoped for. It appeared to be not properly cleaned before arrival (I found two dead flies on the back dash, and dirt where a magnet had been from the last owner), there was barely a quarter tank of gas when it arrived, and there were no screws to attach the license plate.

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  • J

    Jacob Scola

    1 opinie

    United States

    Selling my truck from home

    Selling my truck from home was a breeze with this platform. They offered me a better price than Carvana, which was a big win. The team was super accommodating, always ready to help and really made the whole thing smooth. Only downside was the wait time - it took a while from submitting the paperwork to the actual pickup. But overall, the experience was great and I felt taken care of.

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  • A

    Anonymous

    1 opinie

    United States

    Pros: The staff were friendly and easy to deal with.

    Pros: The staff were friendly and easy to deal with. They gave me a fair price for my old car, which saved me the hassle of dealing with buyers myself. Plus, they came to my house to pick it up. Cons: Sending in the title and signing the power of attorney before getting the payment was a bit hard for me. Overall, I’d work with them again in the future.

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  • T

    Ta'Morsha Sparks

    1 opinie

    United States

    Buying a car online was

    Buying a car online was surprisingly smooth and easy. Everything went great, but it took forever to find a driver when my car was close to being delivered. I got tired of waiting and ended up picking it up at the dealership myself. Besides that little hiccup, I can't really complain. The staff was super helpful, and the whole process was a breeze.

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  • R

    RDJ

    1 opinie

    All went smoothly apart from a small

    All went smoothly apart from a small typo in the address on the first batch of documents they sent overnight. They promptly sent replacements, which I received, notarized again, and sent back. Having someone double-check those important documents before sending them out would prevent such issues and delays. Overall, it was a positive experience.

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  • C

    Carly

    1 opinie

    Everything was great 'xcept that it took a real

    Everything was great 'xcept that it took a real long time from start to finish. If you have a lean on your title, even if the car is paid off, it's a huge pain 'cause they request a title lean release that has to be notarized by the company you bought your car through. Waited about 5 weeks before they came and picked up my car.

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  • C

    Chris Nelson

    1 opinie

    Patrick from Driveway did a great job

    Patrick from Driveway did a great job handling our needs. Shortly after buying a battery, it died within 10 days. Patrick covered the cost of a new one for us. Driveway manages everything efficiently. The only issue we faced was with the local dealership transferring information from Driveway to their system.

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  • F

    Fernando

    1 opinie

    I think the company is really good.

    I think the company is really good. Weeda Rasul, my agent, was really good at her job. She answered all our questions and kept us informed about the car's progress. Buying from them was quick and simple.

    0 komentarze

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  • M

    MB

    1 opinie

    United States

    Selling my car through Driveway

    Selling my car through Driveway was a mixed bag. They offered me a great price, better than other places, and picking up the car was a breeze. But everything in between was kind of a hassle. The paperwork and documenting the car took forever and was complicated. The app they use for uploading photos zooms in too much, and I had to move my car around a lot to get the right shots in my narrow driveway. Took 13 photos, but then it didn't show they uploaded. Had to call and wait on hold, only to be told they did upload. This took three hours! Also, I didn't know my car needed to start without a jump, which meant I had to buy and install a new battery last minute. Plus, I got handed off to several agents, all asking the same questions. I'd recommend Driveway but warn about the documentation process. Knowing what photos to take and having a good battery would help a lot.

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  • M

    Maria Cristina Oulundsen

    1 opinie

    So, here's the deal. I

    So, here's the deal. I ordered a car through Driveway, paid $1800 for delivery, and it was a mess. First off, there was zero communication when the truck broke down for three days. I had no idea the driver was making other deliveries. They told me the car would arrive on Thursday, but it showed up on Sunday afternoon. Talk about stress! Customer service seemed totally out of the loop, giving me different delivery dates every time. Why isn't there a tracking link for large purchases? When the car finally arrived, it was fine—until I noticed transmission issues. Had to take it to a Nissan dealership since it's still under warranty. And where’s the complete manual? Got a digital one that only shows basic stuff like adjusting the seatbelt. Super frustrating experience.

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  • N

    Nagham Dahboul

    1 opinie

    United States

    Rollercoaster experience

    Back in July 2025, I had quite a rollercoaster experience with this car dealership. Buying the car was a breeze, really smooth at first. Communication? Spot on initially. But the delivery? Oh boy, it went downhill from there. They told me to "just hang around for three days" to see if the car would show up. Turns out, they use a third-party service, and getting accurate info was like pulling teeth. After my mechanic found a major issue, they picked up the car quickly, but since then, I've been left in the dark about my refund. Eleven days later, I’m still waiting, despite numerous calls and promises of escalation. The 7-day return policy seems like a joke when they ghost you. If you're considering them, maybe stick to local options to avoid this chaos.

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  • P

    Polo

    1 opinie

    The woman who helped me

    The woman who helped me set up my car was amazing! Honestly, she made the whole process so much easier. But I gotta say, there were a few bumps along the way. The loan terms were pretty rough, like, really high-interest rates. And the drop-off process? Not smooth at all. Plus, I didn’t get a temporary plate, which was a hassle. To top it off, the check engine light came on shortly after I got the car. That was a bummer. But despite all that, it wasn’t all bad. Having not-so-great credit is tough, but I appreciate the help I got. Still, it’s hard to give a better rating with those issues. But again, the initial setup lady? She was AWESOME!

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  • W

    William Thayer

    1 opinie

    Found Driveway.com while browsing cars

    Found Driveway.com while browsing cars on Edmunds. Heard they were slow but figured I'd give it a shot. Picking the car was easy, but man, the waiting game was rough. Every step, from buying to delivery, was full of delays. Weeks would go by with no updates; had to push them a few times to get things moving. But hey, in the end, I got a great car that fits my needs perfectly and at a decent price. Maybe I got lucky, but can't complain about the car itself. Overall, the customer service could use some work. If you’re hunting for a new ride and other places don't have what you want, Driveway.com might be worth a look.

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  • D

    Denim Pettit

    1 opinie

    United States

    I had quite the adventure

    I had quite the adventure when my car needed to be picked up. The guy who came to collect it wasn't exactly the friendliest. He seemed pretty grumpy and didn't handle my car very gently when loading it onto the trailer. At one point, he even said, "You getting paid is not my problem," which left me feeling a bit uneasy. But then there was Tyler from Driveway. This guy was a lifesaver. I reached out to him, and he jumped right into action. Within minutes, he had everything sorted out, and I felt much more at ease. Tyler's quick response truly made a difference, turning a rough start into a pretty positive experience.

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  • B

    Brock

    1 opinie

    United States

    Buying a car online was

    Buying a car online was a first for me, and honestly, it was way smoother than I imagined. Marco was super helpful, guiding me through the process and setting me up with a reliable car that comes with a solid warranty. It really took the worry out of buying a car this way. For now, I'm giving it 3 stars because I'm still waiting for the vehicle to arrive, so my experience isn't complete yet. Marco definitely made everything feel straightforward and valuable, and I'm pretty happy so far. I'll be sure to update this review once the car gets here. Overall, it's been a good experience, thanks to Marco's help.

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Ocena na innych stronach

  • Trustpilot

    4.3

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Pojazdy silnikowe

Każda marka na RealReviews.io należy do konkretnej kategorii, w której zajmuje miejsce w rankingach. Ranking jest ustalany na podstawie różnych czynników, takich jak ogólna ocena na stronie, liczba opinii, aktywność w zarządzaniu recenzjami, zaangażowanie w relacje z klientami i inne.

Driveway.com zajmuje pozycję 1 z 0 najlepszych firm w Pojazdy silnikowe na RealReviews.io

O Driveway.com

This company prioritizes serving its customers and their families, making it their top commitment. They offer a hassle-free car-buying experience with transparent, no-haggle pricing, a 7-day money-back guarantee, and convenient delivery options, including your driveway. Their online platform simplifies buying, selling, financing, and servicing your vehicle. Whether you're a first-time buyer, seeking an upgrade for adventurous journeys, or accommodating a growing family, this company is dedicated to helping people acquire the wheels they love to reach their destinations.

Key Details:

  • Location: The company is headquartered in Tigard, Oregon, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2000.
  • Translation language