CarComputerExchange.com Opinii 71

Terrible experience

I had such a terrible experience with this company! I sent my PCM to get it reprogrammed, expecting everything to be sorted out. But what did they do? They sent me back a completely different PCM with more codes than the original one! Can you believe that? I tried reaching out to them, thinking they’d help fix the problem or give me a refund like they said they would. But they just ignored all my messages. So frustrating! They didn’t solve anything, and instead, my issue got worse. Honestly, steer clear of this company. They’re not worth your time or money.

I recently faced a tricky

I recently faced a tricky issue with my car. The signal wasn’t reaching the number one coil, and I had checked everything. It seemed like the ECM was the culprit, so I swapped it with a new one. At first, it seemed like everything was fixed—the engine purred smoothly, but only for about 10 seconds before it shut off again. Now, I’m stuck wondering if it’s a key reprogramming issue or something else entirely. I'm scratching my head, feeling a bit out of my depth and really need some help to figure this out. Anyone else faced something like this?

I had a really bad

I had a really bad experience with this place. Turns out, they also go by the name Diesel ECM Exchange and have the same address. I only found this out after they charged me $1200 and refused to give it back. Every time I called, they had some new excuse. I felt totally ripped off. They keep changing their company names, probably to avoid bad reviews. I wish I’d checked their reviews earlier—so many people have had the same issues. I can't believe they can get away with this. Be very careful if you’re thinking of doing business with them.

It was a frustrating experience

Man, it was a frustrating experience at the car shop. When I dropped off my car, no one asked if it had an alarm. So, when they called to say my car wouldn't start, I was confused. I called them back and they said I should've told them about the alarm. But how was I supposed to know? When I asked if they needed any info, they said no. Ended up paying twice for the same part to be taken off and put back on. Total waste of time and money. Seriously, if you call them, make sure to mention if your car has an alarm to avoid this mess.

I ordered a PCM from

I ordered a PCM from this company and it was a nightmare. Took over 60 days to arrive, which was already frustrating. When it finally showed up, it was faulty. Tried to return it, but they refused, claiming it was past the 60-day window since purchase. Thing is, we hadn't even received it within that time frame! Ridiculous. Customer service was no help at all, just kept repeating their policy. Wish I had checked the BBB reviews before ordering. Terrible experience, totally regret it. Avoid this company if you can!

It's not worth the headache

I ordered a computer from this place and it was a total mess. It didn't work right out of the box. I sent it back under warranty, hoping they'd fix it or replace it. But nope, they did nothing. Weeks went by and I never got a new one. Tried to get in touch, but they just stopped responding to my emails and calls. It's like they vanished. Felt totally ripped off. Seriously, save yourself the trouble and avoid this place. It's not worth the headache.

Got my ECU back, followed

Got my ECU back, followed all the installation steps exactly as described, but it’s still not working, same issue as before. I reached out to customer service on 12/30/24 and spoke with a lady who promised to send an email with an RMA to sort it out. Well, it’s been days and still no email. Feeling pretty frustrated with the lack of follow-through. Just want this fixed already.

I went to this store

I went to this store because they said they had the part I needed. Paid for it, but then they sent me the wrong one. When I called them, turns out they didn't even have the right part. And the refund? Only got $169 back from the $319 I paid. Felt so cheated. Their customer service was terrible, didn't help at all. Wouldn’t recommend trusting them with your money.

Absolutely terrible experience

I had an absolutely terrible experience with this company. Their customer service was non-existent - they wouldn't return emails or texts, and they ignored my calls. I waited for 3 weeks without receiving the product I ordered. In the end, I had to involve my bank to get a refund. Buyer beware, this is the worst service I've ever encountered.

Man, got my hands on the

Man, got my hands on the computer, but the programmed keys decided they're on a car-cranking strike. Had to send it back, they returned it, same old story – car stayed put. Got hopeful about a refund, finally got it, but hang on, it was $200 less than what I shelled out. Not the smooth ride I was expecting.

They didn't respond to my emails

I've had a frustrating experience with this business. They didn't respond to my emails, and when I called, there was no return call. They claimed my computer was in the mail, but it never arrived. Now, I'm left without an ECM, and I'm unsure what to make of this situation.