Appnebula.co Opinii 79

Thanks for the nice and suportive help.

Thanks for the nice and suportive help. My issue was taken care of compleetly and on schedual. Thanks!

The company was quik to give

The company was quik to give me my money back when I found out I didn't know what I was gettin' into.

I had a few isues at first

I had a few isues at first but the suport team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.

I contacted their support

I contacted their support team because I was charged for a subscription by accident. To my surprise, they were very fast in fixing the issue and helped me cancel the subscription too.

Unexpectedly, I was charged about 40€

Unexpectedly, I was charged about 40€ even though I had a subscription. I had already closed my account. I reached out to support, and they fixed the problem in no time.

After an error with an Instagram ad

After an error with an Instagram ad, I was billed for a full month’s subscription of 39.99 €. Fortunately, the support team recognized the issue and offered to refund half the amount, provide credits, and allow me to access two free reports. They also canceled my subscription. Although I won’t use the credits and reports due to the mistake, I appreciate Felix for his help via email.

I never agreed to any subscription

I never agreed to any subscription, but they keep charging me even after I emailed support to cancel it. The website can be confusing, so watch what you click. I’m still wating for this to be fixed.

I'm giving them 3 stars because they returned

I'm giving them 3 stars because they returned my money quickly, but this whole thing still gave me stress and a stomach ach...

I can't reach anyone to find out why money is being

I can't reach anyone to find out why money is being taken from my account by this company. I only agreed to a trial, and that shouldn't mean I'm signed up forever. While we all know the terms for trial periods, most businesses have a simple cancellation process. This feels like deceit and trickery, with people hiding behind clever phrases as a way to escape responsibility. Misleading and fooling others isn't a genuine way to earn money, and for this, they will face serious consequences. So mote it be!

Honestly, it was awful.

Honestly, it was awful. The first consultation seemed robotic, super unclear (and way off the mark too), but then asked for more time to "figure things out." The next one was slow to reply, used up credits, and still gave no useful information about the issues or questions I had. 3 weeks of a paid subscription = $30 for absolutely no value. Do yourself a favor and find someone in person who can actually sense your energy in real-time.

I requested a refund from Nebula because their 30-minute

I requested a refund from Nebula because their 30-minute consultation is only in English, not German. I asked just minutes after they charged me, but both Paypal and Nebula took the money and didn't return it, even though I didn’t get any service. They say there’s no cancellation right, which feels like fraud and is probably illegal. Stay away from Nebula! I wasted my money for nothing!

Well, the company doesn't quite

Well, the company doesn't quite match up to what they boast in their ads. Also, their website is pretty shoddy. There's this button supposed to let you skip offers, but it's broken. So, you might end up getting charged for stuff you didn't want. Plus, there's no heads up or confirmation message to tell you if you accepted or declined the offer.

This company charged my account 3 times

This company charged my account 3 times in just over a week, taking £69 for a subscription I never agreed to! They didn’t give me any service at all! I’ve sent them 3 emails asking for my money back but got no answer? Can someone tell me if there’s another email to contact? I’ve tried their app but no reply. I really want this fixed.

I would give them no stars if possible.

I would give them no stars if possible. They charged my account without permission, and when I blocked my visa, they just took the money from my credit card. AVOID THIS COMPANY AT ALL COSTS. APPNEBULA, if you're seeing this, please refund the money of myself and others.

SCam is at its besst!

SCam is at its besst! Don't bother with their £0.99p reading as they'll take money every week, saying you've sined up to a subscribtion, which isn't true. I've canceled my bank card and reported to my bank, yet money still leaves my acount. NEVER GIVE YOUR CARD DETAILS

This company is really the worst in my view.

This company is really the worst in my view. I stopped my subscription but soon after, they charged me $45! They kept doing it again and again. I emailed them many times but didn’t get any reply either!

Beware! I did not agree to a $30 charge

Beware! I did not agree to a $30 charge, but they still took it from my account. I will be asking my bank for a refund. I really don’t understand how companies like this can keep operating!

I received basic details about the “free trial”

I received basic details about the “free trial” and then they kept charging my account without any subscription or approval. I have sent them an email, but haven’t heard back yet.

This company is a total ripoff.

This company is a total ripoff. I never signed up for anything, yet I've been charged twice in just a few days for a service I don't even know about.

I got charged without any warning

I got charged without any warning, and when I reached out to support, they told me to 'check my settings'. What does that suppose to mean?

Customer service never replied to any of my messages.

Customer service never replied to any of my messages. I had to contact my bank to block any more charges. This is completely unaceptable!

Bad experiance

Bad experiance, I could never open the app and no response from support. Stay away and if you’ve paid, block your credit card

I’ve been charged repeatedly for over

I’ve been charged repeatedly for over a year now from my bank account, and I can’t get any refund from APPNEBULA.COM.

After my first time using app they said

After my first time using app they said I have bad energy and must pay $45... But I didnt ask about my energy

I I cancelled my subscription, but they still charged me.

I cancelled my subscription, but they still charged me. Had to contact my bank to argue the transaction.

Warning *****Absolutely awful company.

Stay well away from Nebula. They trick you into signing up through social media apps like Facebook. Just like they did with me. I paid a pound or so I thought I did to learn about my past life. Giving my DOB etc, then paying by PayPal. That’s when they get access to your money. You then are subscribed to the company without knowing. It’s only when you check your bank that you see they have taken 39 euros. This is not clear at all and when you try to get it back they won’t give it too you. They lie in their emails and act like they care but they really don’t. There’s a clause so they are safe. Even PayPal can’t / won’t help. It’s ok I am reporting them to trading standards and the board that handles these companies. It’s criminal. I had to give 1 star but if there was an option not to they wouldn’t get that.

I gave you a rating of “fair” because I didn’t

I gave you a rating of “fair” because I didn’t want to take the time I’m taking now to explain why I am very unsatisfied with my experience overall, as I am doing now. While I’m glad I got the refund I asked for, the process was tough to say the least. It took many support requests and several emails to get it - way too many in my opinion. It was quite hard and an overall bother. Also, I was wrongly charged in the first place, and for something I either did not buy or was tricked into purchasing, perhaps on purpose. Your Facebook ad is misleading and needs a good amount of improvement. I hope you make adjustments to your ad accordingly.

I signed up in February, but just got my monthly bill

I signed up in February, but just got my monthly bill and noticed a charge of $45.00 plus extra fees for NOTHING. I’ve never used any of Nebula’s apps. I thought it was strange when I saw on Google that they claimed the fees were $6.00 a month—$60.00 a year. Yet, they charged me $45.00 last night, and I plan to ask for a refund for all the charges that were taken out of my account. I’m thinking of reaching out to the Attorneys General in Pennsylvania, Delaware, and New York to get my money back. They’re CROOKS, and I think this whole thing is a COMPLETE SCAM. AVOID THIS SITE.

Awful. Same old story; I was low, unsure and kinda down

Awful. Same old story; I was low, unsure and kinda down, so I clicked on a five dollar reading and stopped before it finished (didn't even add my CVV). Later, I'm out trying to get the train and a drink when my card says no. Turns out the folks at Nebula took the last 45 bucks I had. Stay away from this greedy mess, they don’t give a hoot if you end up stuck at the station, waitin on your ex husband to bail you out so you can get home.

They offer a free start, but soon enough

They offer a free start, but soon enough, the information begins to cost extra. There's a timer set on the reading, and it runs out right at the end, forcing you to pay more money. Even after I canceled the free trial, they’ve still tried to charge my account for a monthly service I never signed up for. After realizing that paying a small fee for extra time was just a trick to make you pay more, I canceled it.